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[Resolved]  ICICI Bank — ATM Transaction fees

Address: Maharashtra

Dear Sir,

According to recent decision of RBI (as I remember), there should be no charge levied on the ATM card of other banks used at particular bank's ATM. But still the charges are being levied i.e. 20 per transaction. Is this a fair policy? Why the decision of RBI has not been taken into consideration or why is it being altered?

We have ICICI Bank ATM near to our place but it is always out of service time to time. The reputed bank like ICICI has "out of service issue all the time????????????????????????????? VERY DISGUSTING.


Why I have to go to other tanks ATM Centre every time because of non functionality of ICICI Bank ATMs (ICICI ATM at Anandnagar, Paud Road, Besides Palavi Hotel, Pune - 411038). Though this ATM has 4 machines, this ATM centre is out of the service frequently ??????

IS IT A GAME BEING PLAYED WITH ACCOUNT HOLDERS?.... isn't there any permanent solution for this for future problems? are all the technical people associated with this issue, slept?
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Aug 13, 2020
Complaint marked as Resolved 
 
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Comments

ICICI — charges for other ATM transactions

My name is Jaison , I am a current account holder of ICICI bank. unfortunately I don't have an ICICI atm at my place. For each and every transaction icici charging me Rs 20 on other bank atms. But when I started the account they said like 4 transactions are free at other atms on every month. please give me an advice to solve this problem.
Reply
Hi Jaison,

We regret the inconvenience cuased. Please write to us at [protected]@icicibank.com with your contact details and we will get in touch with you.

Regards,
ICICI Bank Customer Service Team.
Reply
Hi,

We regret the inconvenience caused. There was some issue with the ATM, which has been rectified. The ATM is working fine now. Please write to [protected]@icicibank.com incase you have any further queries.

Regards,
ICICI Bank Customer Service Team
Reply
THIS IS NOT FULL ANSWER OF MY COMPLAINT... I ASKED WHY THE HELL I AM BEING CHARGED FOR OTHER BANK'S ATM...?
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