[Resolved]  ICICI Bank — Credit card overdue without having credit card

Address:

North West Delhi, Delhi

This is regarding Icici Bank Credit card no.XXXX1000 as shown in my CIBIL credit report that there are 14380/Rs Overdue in this card, but I do not have this card.

I discuss the matter with Mr. Mamuduri Ganesh on 29.07.10 date on customer care phone helpline at 3:10 PM & he told me that Icici bank have not issued any card of this no. & its not possible to show this credit card no. in CIBIL report. He told me that I will generate your cibil report & sort out the matter in 5 days. He gave me req. no.[protected].

I again call the customer care helpline on 04.08.10 date at 3:50pm (Ref. No. SR[protected] & discuss the matter with Miss Lalita. She told me that Mr Mamuduri Ganesh have not uploaded your report & I am sending the reminder to Mr. Ganesh to upload your report. Please call after 3 days.

I again call the customer care helpline on 06.08.10 date at 3:15pm (Ref. No. SR[protected] & discuss the matter with Mr. Vikas. He told me that Mr Mamuduri Ganesh have not uploaded your report till date & I am sending the reminder to Mr. Ganesh to upload your report. Please call after 3 days.

I again call the customer care helpline on 09.08.10 date at 2:30pm (Ref. No. SR[protected] & discuss the matter with Mr. Hero mawani. He told me that Mr Mamuduri Ganesh have not requested for your report, please give me your Pan No. so that I can request for your cibil report. I was totally shocked to hear this because it was totally different what Mr. Vikas & Miss lalita told that Mr. Ganesh have not uploaded your request.
I am confussed now that Mr. Vikas & Miss Lalita were telling a lie or Mr. Hero mawani is telling a lie.

Yours truly,

Devender Kumar
Phone no. [protected]
H. No. M4/27 (park side)
Second floor
Model town 3
Melhi-110009