[Resolved]  ICICI Bank, New Bel Road — The Manager was rude

Address:Bangalore, Karnataka

On 22nd,November 2010, when I went in to ICICI Bank, New BEL Road branch, it was 5:15 PM. At that time the transaction was closed. But outside the timing mentioned was 9:00AM to 6:00PM. I went up to Manager and asked why the transaction is closed since another 45 minutes are still there. He rudely told me that "Cant you see the notice board which is sticked from past 1.5 years". I did not know why he got angry. He could have told this politely. If it happened only this much then it was somehow ok. When I asked "it is not sticked outside, it is sticked inside so how can we come to know", he absolutely became an evil, he came to beat me! I suddenly came outside of the Bank and escaped.

Is it the way how to behave with the customers?!
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We have made a note of your complaint. Please write to us with your contact details at [protected]@icicibank.com and we will get in touch with you in order to address the issue. Kindly refer "UID 908576" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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