Address: | Bangalore, Karnataka |
On 22nd,November 2010, when I went in to ICICI Bank, New BEL Road branch, it was 5:15 PM. At that time the transaction was closed. But outside the timing mentioned was 9:00AM to 6:00PM. I went up to Manager and asked why the transaction is closed since another 45 minutes are still there. He rudely told me that "Cant you see the notice board which is sticked from past 1.5 years". I did not know why he got angry. He could have told this politely. If it happened only this much then it was somehow ok. When I asked "it is not sticked outside, it is sticked inside so how can we come to know", he absolutely became an evil, he came to beat me! I suddenly came outside of the Bank and escaped.
Is it the way how to behave with the customers?! Was this information helpful? |
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Regards,
ICICI Bank Customer Service Team.