[Resolved]  ICICI Bank — Negligence By Bank Staff

Address:Nagpur, Maharashtra

This is serious issue by the bank staff making the wrong statement while transferring the credit amount to my client bank account.
On date 10.08.2010 i deposited a cheque from my account which has to be deposited on the same date to my client account. I got the receipt that the bank staff deposited the amount of 5000/- INR on the same day. But the issue is the bank staff make a wrong entry with my Actual name, Instead of Amit Kamlakar Shende they entered Amit Kamlkara Gupta, with no transaction detail on my client account, as when i depositing the amount by cheque, my name account number is clearly mention on the cheque leaflet. Also when submitting the cheque i fill-up the deposition slip with correct entries. I argue with my client that i deposited and showing the payment slip of deposition, my client not agree with me and says that no payment has been done on that name. I report to bank staff, the bank staff said that the amount is deposited and it had reflecting to client account. When My client shows his account statement, I found that the mistake was done by bank. And they are not accepting their ignorance. I have the proof of payment detail of deposition slip with my client account statement image. As i hope this complaint will executed and the bank should get fine or punishment for their Negligence.
Along with this complaint i Attach the image from my client where the wrong entries had shown the bank Negligence work.
I request you that Please claim the bank for their negligence and should give a satisfactory answer with guilty later.
Amit Shende.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Amit,

We are sorry for the inconvenience caused to you.We have made a note of your mobile number. We will get back to you soon and address your concern.

Regards,
ICICI Customer Service Team.

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