Address: | Chennai, Tamil Nadu |
Hi
My name is Asha from chennai, Recently some one had misused my funds through ICICI Net banking,
when I called the ICICI customer care they are helpless also the approach or response from them
is not appreciable. Even though I hold an corporate account and I use to login only from my
company's secure website some one had misused my net banking account , So I wanna to make people
aware about ICICI net banking facility is not much secured and it needs to be improved but the bank
is not much worried about customers security. when I launched a complaint in cyber crime they found
that its some one from nigeria used my account and made transactions its mainly bcoz of ICICI banks
poor service and also there were so many complaints on this banks net banking.
Regards
Asha Was this information helpful? |
We are the customer service team at ICICI Bank and are sorry to hear about your experience. If you can email us with your contact details at [protected]@icicibank.com (Subject line: UID 374578), we'll be glad to contact you and discuss your concerns.
Regards,
ICICI Customer Service Team.