ICICI Bank Complaints & Reviews

Ever since I have started using services of ICICI Bank, there has been a delay every single time and the reason stated is system issue!! 2 years back when I had applied for a credit card it was delivered to me after nearly 3 months. This time after 2 years when I have applied for another card - again delay its already been over 1 month. Every other bank delivers the credit card within 15-20 days.

I don't even want to indulge into stating that last time when I had applied for a card with this bank, the benefits promised were not given at all. I was duped. I am a savings account as well as FD holder. Every Time whether its credit card, FD or savings account - try using their services - There is a system issue and there is always a delay.

It is impossible to raise a complaint for 2 reasons -
1) Customer care process doesn't allow them to raise a complaint
2) The web-site is never capable to take a complaint

I had applied for a home loan from ICICI but due to long processing time i had to cancel it.

The person from ICICI stated that only when the loan is dispersed when the processing fees of Rs. 11236.00 will be deducted from my account. This happened in the mid of Jan 2013 but the ICICI cashed a cheque of Rs. 11236.00 which is unethical and disgusting.

When i speak about this at customer care i do not get a reply.Disgusting service.
Loan application number[protected]

Two Debit POSDEC CHG transaction in my ICICI bank account , each of Rs. 28.09 INR. I need clarifications for the same and my money should be reverted back asap. Kindly look into the same.

1 14/03/2013 POSDEC CHG/21-02-13 DR INR 28.09
2 14/03/2013 POSDEC CHG/21-02-13 DR INR 28.09

Fake call using icici creditcard name

February 19, 2013. I have received a call from the number [protected] one person introduce himself that his name was prshant manager from icici card Deli and told me that a special offer from icici card we offer you a lifetime unlimit credit card .he said me .it will came to you in 7 working days .along with this card one discount card also given .with this card you get 9 gifts free for this offer you have to pay handling charge in fever of suparsaver Plus Pack" cost Rs.6,399/-they done the transaction but I didn't get any card and gift .the transaction number is 683041.i confirmed the above said number to your help center they told me yes it is icici card delhi number so that only i make the payment but now my bill was generated the amount was not reverse, today morning i made a complaint at icici help center also. so kindly take this complaint a serious one and give me a solution at the earliest ( Note: - their no is [protected].)

Nitin s kuhite
[protected]

My mother deposited Rs. 5,000 as FD in the name of my son then 5-year old in year 1995, with my mother's name on the FD as the grand mother and natural guardian. My mother died in 2007. Though subsequently we submitted a request to convert the FD in the sole name of my son and produced death certificate, ICICI Bank Kollam refused to either release the amount with interest or even convert the FD into the sole name of my son and retain the deposit thereat. Our repeated contacts have failed to evoke any response all these years which is highly frustrating. The deposit amount is too small may be for the mighty bank to consider.

I wanted category of Complaint Mutual Fund. Since that was not available I ticked stock market.
I wish to consolidate my three mutual funds into one target folio.
Twice this request was rejected. since middle name is either in full or short, nominee is different, bank name registered is different.
Whenever consolidation is rejected, a fresh account statement is sent,but no necessary form are attached. Therefore I made...

i have been trying to unblock my credit card for last two days but till now i have not been able to talk to the customer care executive.asking the branch officer also was in vain..can u just let me know how can i talk to the customer care...plz

REG: SEEKING REDEMPTION OF ECS RETURN CHG DEBITTED FROM MY A/C
[protected] DTD 15-03-13

THIS IS TO NOTIFY THAT AN AMT OF RS 483.17/- HAS BEEN DEBITTED FROM
MY A/C DTD 07-03-13 FVG DEMAT A/C. THERE HAVENT BEEN ANY INTIMATION TO
ME REGARDING THE AMOUNT DUE TO BE DEDUCTED FVG DEMAT. DUE TO WHICH MY
A/C BALANCE WENT LOW AND MY LIC ECS WAS RETURNED AND HENCE AN AMT OF
393.26 HAS BEEN DEDUCTED FROM MY A/C AS ECS RETURN CHGS DTD 15-03-13.

DESPITE ALL COMMUNICATION DETAILS PROVIDED BY ME TO BANK THERE HAVENT
BEEN ANY INTIMATION. SO I NEED YOU TO LOOK INTO THE MATTER AND REDEEM
ME THE ECS RETURN CHGS AS I WASNT INFORMED ABOUT MY BALANCE GETTING
LOW.


Regards,
Abhishek

Dear Sir,

Am receiving wrong calls from icici bank from these numbers [protected], [protected], [protected], [protected] for the past one year. They are asking for a person called velumani. I do not know this person. He has given my number and cheated these people it seams. Evenafter telling them that its a wrong call they are threatening me to pay the amount he has cheated. They are calling me 25-30 times daily. When my 7 mth old kid was hospitalized and struggling for life these people called me and asking for the same person. Still the call his coming. Kindly handle this problem. Please tell me what should i do to stop them calling me.

Regards
Gowrimanohari

loans.icicibank.com is worst site. simply wasting of time.

for credit card application they have collected documents from me 2 times and taken 3 months time and finally told that they can not process

i have applied credit card online , it is simply wasting of customers time. they have processed my application and told that my communication address is wrong. the funny thing is that i am customer of icici and i have taken personal loan few days back

Hi,

I took 10 Lakhs personal loan from ICICI in Jan 2013. I was told by ICICI Relationship Manager and ICICI sales person that I get 0% pre payment charges as corporate offer. RM promised me that I will get that mentioned in welcome letter, but i didn't get that and I got as usual 5%. When I called him he said he will send new welcome letter with pre payment waiver with in 10 days. Now it has been 45 days but nothing happened. I talked to him about this issue for more than 10 times before raising a complaint at ICICI site.

I raised complaint twice and we get message that they will contact us in 7 days but it never happened, finally I escalated it to "Mr. Saurabh Singh, Senior General Manager and Head - Customer Service", still no call. ICICI bank doesn't maintain any track of these complaints as we don’t get any confirmation email or any complaint number to track.

Initially I thought it is only few employees are cheating but now I believe entire bank runs on cheating, I cannot believe they are doing this to a customer who has Savings account, ICICI prudential and Loan customer.

Loan Number: LPHYD[protected]

Regards,
Kiran Batta.

As per the above subject i am getting continuous calls from +[protected], ICICI bank collection department by a person called rajesh. First time he called and asked for a person whome i dont know and told me that he had taken a loan and his mobile is switched off. so he is calling me daily 3-4 times and speaks by using bad words.
Please help me to avoide the phone calls.

Hi,
I have an ICICI account for past 5 years, account #[protected]. The account had been started by my then employer as a salary account. When I left the employer after a couple of years, I was asked to convert the account to savings account.

I sometimes have problems maintaining the balance of 10,000/ in my account and would have to use it in emergency. From this year, I tried my best to keep a steady amount of 10,000/-. But all my hard work was in vain when this happened few days back.

15/03/2013 MABChgs-May12+ST DR INR 393.26
12/03/2013 MABChgs-Jun12+ST DR INR 393.26

I was charged these out of nowhere when I am trying to keep this account and not close it. I have other accounts in SBI and HDFC and never seen such things happen. When a customer is trying his best to keep up with your rules, why do you discourage him like this. Now I am not sure if my hard earned money can be allowed to be taken away like this.

I would request you to please channel back the deducted amount to my account and I keeping monthly balance as per your rules would be my assurance. Failing to take any steps from your side leaves me no choice but to close the account. I did not expect such a thing from ICICI.

Regards,
Nitin

I had applied for a home loan from ICICI and it ultimately was cancelled. The person from ICICI stated that only when the loan is dispersed when the processing fees of Rs. 12000 will be deducted from my account. This happened in the mid of Feb and when I asked to cancel i was informed that a fee of Rs. 562 was non refundable but the agent cashed a cheque of Rs. 12000 which is unethical and disgusting.

When i speak about this at customer care i do not get a reply, no callbacks, they disconnect the call after been on hold for long time. NEVER Banking with this bank ever. disgusting service.

If someone can please help to get my processing fee refunded which is deducted for no service
Loan #LBMUM[protected]

Jan 29, 2013. I have received a call from the number [protected] one person introduce himself that his name was Tina senior manager from ICICI card Deli and told me that a special offer from ICICI card we offer you a "Supersaver Plus Pack" cost Rs.6,399/- absolutely freeof cost he also told first it will reflect your bill but at the time of bill generat the amount will not reflect in your bill the amount will be paid by ICICI card so you need not pay any money I confirmed the above said number to your help center they told me yes it is ICICI card delhi number so that only i make the payment but now my bill was generated the amount was not reverse.And I already Paid that amount also to ICICI credit card bank.

Purchased two wheeler from Radhu & Radhu Agencies through ICICI bank. the vehicle cost Rs. 45758 /- document charge Rs. 862/- and interest Rs. 1310/- totally i have to paid Rs. 47930/-. ok. Initially i paid Rs. 14973/- to mentioned agencies directly. then monthly emi Rs. 1967 x 17 months = 33439/- totally i paid to them 48412/- so far. so i paid all amount to them. but no issue NOC to me. they ask sum of Rs. 1967 for more from me. i dont know why they ask more from me. no body to come to explain me. i seen that branch's staff and manager toomuch time. no use

ear sir
my name is Ram Babu Pal .some months back i had applied for agency in icici prodential life insurance co ,samastipur.I didnot appeard in exam due to some problem .my pan card still shows linked with icici prudential.
Now i want to work with a NGO and as rule NGO cannot provide me salary as long as my pan shws linked with icici.
regarding this i have visited concorn branch to remove it but they are not doing needful to dettach it.please help me to get it resolved.



your's
Name-Ram Babu pal(mobile no-[protected])
PAN NO -BEGPP9673B

Dear Sir,

I'm receiving the alert email on my email id WRONGLY. I do not having such account in icici bank with me. I have already complained to the bank on the customer care email id and the complaint number is SR[protected]. Please help me to stop these alerts.

Hi All,

I have been getting threatining calls from the number [protected] from Sonia (ICICI bank) She has been threatening my whole family if the payment would not be made for the Loan then she is going to kill me due to which my mother has gone into mental trauma also my wife has been harassed by her. Please help me to sort out my case.

I Neeta Sunil Kale, Invested Rs. 2,00,000/- Two Lack in Fixed Deposit in ICICI Bank Aundh Branch, Pune in[protected], but till today[protected] I was not received my Fixed deposits amount, my cell number is [protected] / [protected].