[Resolved]  ICICI Bank, Vikaspuri Branch, New Delhi — ICICI BANK IS GOING TO LOOSE THERE VALUES FROM THE CUSTOMERS'ICICICARE=[protected]' .

Address:Delhi

'ICICICARE=[protected]' Product: Private Banking / Old Customer / ranjan.[protected]@gmail.com

NOW ICICI BANK DO NOT REPLY TO CUSTOMER ALSO.
Can we trust on the Bank attitude. Or due to Bank employees, ICICI Bank is going to achive a "Worst Bank Award" for the year 2010. I do not think to continue in this bank if they do not want to change there working attitude.

Few Correspondence has given below:-

Recent one:
Being a woking lady I can't leave away from my job and go to post office and deviate my concentration from my work. I feel that ICICI Bank has not a secured banking system. If you have balance in your account then anyone can take your money out.

Few broken piece correspondence may give some picture of there wrong banking practices.

Second Time When I re-posted the details with complete signature and a copy of a FIR, registered in Uttamnagar, New Delhi
Details are:
Indian Postal Service Courier Number: EG[protected]IN
SPEED POST AT 12.45 NOON

Address on which I posted is:

ICICI Bank Ltd.,
Debit Recon Team,
A-Wing, 6th floor,
Autumn Estate,
Chandivali Farm Road,
Chandivali,
Andheri East,
Mumbai - 400072

and conversation with:

B Swarna latha
Customer Service Manager
ICICI Bank Limited


First Time when I posted with the completed details:


They always extended the date and wrote like "sorry and on next date some body of customer Care will contact me soon".
Now this is going to complete more than 3 months of time.


Problem Details:

Need recovery due to missuse of my Debit Card no [protected] Branch Vikaspuri, New Delhi.
Need to recover my lost amount due to swapping by a thief of my Debit Card no [protected].
AND RE-STORE THE LOST AMOUNT IN BELOW GIVEN ACCOUNT.
FIR has enrolled today in Bindapur Thana, Uttamnagar,New Delhi(INDIA).
This is a joint account of
Chintamani Ranjan and Rashmi Ranjan with
ICICI Branch : Vikaspuri, New Delhi
Savings Account Number:[protected].

How you may find the address of theft person?

The person who has perchaged a mobile from One mobile shop, they must have the address of the same person with currect location.
Because if a shopkeeper like ONE MOBILE Shop do not note the name and address of the person, means it is a violation for the National Security reason.
So any how you people may take a legal acction and recover the money.

As Delhi Govt. need the registration of each mobile hand set so ONE MOBILE shop can not sail the mobile without registring the hand set.

The Service provider who has provided the Sim-Card(Subcriber Identity Mobile Card) must have to register the handset id, while dialing to some one else.
So the Service provider of SIM has the real address of the thief.

Dear Ms. Ranjan,

I understand your concern and sincerely apologize for the delay.

I have escalated the issue and will respond to you by March 08, 2010.

Your patience and cooperation is sincerely appreciated.

Sincerely,

Kalyan Kumar Raacha
Customer Service Manager
ICICI Bank Limited
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Rashmi,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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