[Resolved]  ICICI Bank & Vodafone — Recharge amount not detailed by ICICI Bank

Address:Andhra Pradesh

Dear Sir / Madam,

I have recharged my vodafone mobile through ICICI bank site ”prepaid recharge” of RS 60.00 to get the balance in main account. But after recharge it has not shown any balance & I call to customer care of vodafone they told that it has recharged on a special offer of 30p/min. I told them to convert this amount to main balance but vodafone executive told that they are helpless. During recharge the ICICI has also not mentioned the offer, they just mentioned the rs 60.00 as the minimum balance for recharge.

Kindly look into the matter and do the needful

Regards

Soumik, [protected] begin_of_the_skype_highlighting [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Soumik,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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