Comments
Date: 29th May 2008.
To,
The ICICI Credit Card services
Consumer care.
Card No: [protected]
Customer id: 566830
Sub: Wrongly debited late payment fees & tax on it.
Dear Sir,
With reference to the above subject I have been wrongly debited late payment fees, interest plus taxes in my statement of account for the month April 2008 were as the payment that I have made is on time. The amt which was due to me was Rs.10024.62INR and the payment made by me was Rs.10025/- drawn on federal Bank Ltd Vashi Branch vide cheque no 654715.
Kindly look in this matter urgently & also please reverse extra charges levied on me. Your immediate action in this matter will be highly appreciated and also please send me some contact details & email address to me so that I could contact you for any future problems if any.
Thanking you,
DATTAPRASAD DHURI
[protected]
To,
The ICICI Credit Card services
Consumer care.
Card No: [protected]
Customer id: 566830
Sub: Wrongly debited late payment fees & tax on it.
Dear Sir,
With reference to the above subject I have been wrongly debited late payment fees, interest plus taxes in my statement of account for the month April 2008 were as the payment that I have made is on time. The amt which was due to me was Rs.10024.62INR and the payment made by me was Rs.10025/- drawn on federal Bank Ltd Vashi Branch vide cheque no 654715.
Kindly look in this matter urgently & also please reverse extra charges levied on me. Your immediate action in this matter will be highly appreciated and also please send me some contact details & email address to me so that I could contact you for any future problems if any.
Thanking you,
DATTAPRASAD DHURI
[protected]
Hi,
This is Dinesh from Bangalore I have the ICICI credit card and the card no - [protected]. For this card there was a regular payment before the due date, if you check the transactions. All of the sudden they stopped sending the bill. The last bill collected by Monarch agency for 6000/- cheque. I have complaint regarding this iam not recieving bills from last year november 2007. Also i have given the complaint letter signed by me, stating that iam not receiving any bills and waive of the interest charges and late payment and service taxes. That person never turned up and next month the other person from different agency came for payment i denied until a unless this amount get reversed or waived off its not possible any payment.
That time the total amount due was 35, 500/- i have made a payment of 6000/- by cheque
It supposed to be 29, 500/- but now they are calling after these many months and the payment due is 41000/- change. Its not the customer's fault. So check on this case and waive the amount or else no payment.
Note: I have called to the customer care, they only suggested to contact the collection department.
This is happening from past two months no body will turn back to collect the payment, now you peoples are charging late payment charges, services taxes and interest part which is not a customer's fault at all.
Until a unless these charges is waived off from my account, i will not make any payments and i need a statement for the same to continue if not dont call no for reason.
Note: I personally enquired about to make a check drop from my side, your executive told that no need i will send a person. To send a person it took 2 months along with the bill.
Please revert back to me.
B Dinesh Kumar
Mobile No[protected]
This is Dinesh from Bangalore I have the ICICI credit card and the card no - [protected]. For this card there was a regular payment before the due date, if you check the transactions. All of the sudden they stopped sending the bill. The last bill collected by Monarch agency for 6000/- cheque. I have complaint regarding this iam not recieving bills from last year november 2007. Also i have given the complaint letter signed by me, stating that iam not receiving any bills and waive of the interest charges and late payment and service taxes. That person never turned up and next month the other person from different agency came for payment i denied until a unless this amount get reversed or waived off its not possible any payment.
That time the total amount due was 35, 500/- i have made a payment of 6000/- by cheque
It supposed to be 29, 500/- but now they are calling after these many months and the payment due is 41000/- change. Its not the customer's fault. So check on this case and waive the amount or else no payment.
Note: I have called to the customer care, they only suggested to contact the collection department.
This is happening from past two months no body will turn back to collect the payment, now you peoples are charging late payment charges, services taxes and interest part which is not a customer's fault at all.
Until a unless these charges is waived off from my account, i will not make any payments and i need a statement for the same to continue if not dont call no for reason.
Note: I personally enquired about to make a check drop from my side, your executive told that no need i will send a person. To send a person it took 2 months along with the bill.
Please revert back to me.
B Dinesh Kumar
Mobile No[protected]
My name is Rudra Prasanna Mohanty (Male, Age 40 years) and my credit card no. is [protected].
For the last one year I am constantly complaining that I have shifted my quarters from rented house in Pune to my own house also at Pune, still every time ICICI credit card is putting the MSEB Bill of Pune rented house( which I have already left one year back) in the credit card monyhly statement. I have complained this time and again . Every time customer care executives are apologising( Ektaa from Hyderabad, Vikas from Mumbai and one other lady from Mumbai) with a promise that it won't happen in future. Still this time the statement reflects Rs. 490/-
Does ICICI make money this way and boasts of providing good services to customer. I think ICICI is making money for some of the employees own house hold expenses, by playing sucvh dirty tricks. Now can any body tell me why should i pay for somebody else's MSEB bill and will I get this refund. I know no body will be able to answer this question. You people are useless. I will wait for 15 days for a satisfactory reply. After that I will cancel my credit card with a strong message which will be displayed in Internet.
Regards
Rudra Mohanty
For the last one year I am constantly complaining that I have shifted my quarters from rented house in Pune to my own house also at Pune, still every time ICICI credit card is putting the MSEB Bill of Pune rented house( which I have already left one year back) in the credit card monyhly statement. I have complained this time and again . Every time customer care executives are apologising( Ektaa from Hyderabad, Vikas from Mumbai and one other lady from Mumbai) with a promise that it won't happen in future. Still this time the statement reflects Rs. 490/-
Does ICICI make money this way and boasts of providing good services to customer. I think ICICI is making money for some of the employees own house hold expenses, by playing sucvh dirty tricks. Now can any body tell me why should i pay for somebody else's MSEB bill and will I get this refund. I know no body will be able to answer this question. You people are useless. I will wait for 15 days for a satisfactory reply. After that I will cancel my credit card with a strong message which will be displayed in Internet.
Regards
Rudra Mohanty
icici credit card and lombard — This is a big DASH company
These people get the acknowledge from the customers in a really tricky way, and once u give them a green signal they just donot have any limits. i suggest them to participate in atheletics, atleast they will earn INDIA a good name than doing this and getting a bad name for themselves and making the customers repent for their life time for opting the credit card and above all, for no fault from their side. I think the only single fault they do is to take the ICICI CREDIT CARD.They do not send any statements and they just keep adding fine to ur account and the fine will be more than the outstanding balance most of the times. They should atleast have some sense that if we can print the currency at home, then what is the need for them to be in this business.
And when it amounts to some thousands, they appear in front o[censored]r house and try to boss you, but when you to meet them, they just care damn to respond to you.
After many visits to the office, they say they will clear the issue and the most part is this clearance. They brand you as a DEFAULTER...
Whoever it is behind this nasty game of ICICI, will for sure face a very bad situation in the near future...
atleast should be in the same situation and go through all this play...
Wish that fellow to get into all this ASAP.,
on 1st of july one of your Executive has Collected my Pan card & My Company ID Zerox Copy for Credit Card But still there is no reply form your side i m afraid if there is any misuse of My Document so if it has been forward to your Department then Plz stop it
Alredy i have Forward one Complait to your Sideso So Once Again i m Forwarding this to u & i will Responsible for any problem
Thanks & Regards
Munavar.Khan
[protected]
Alredy i have Forward one Complait to your Sideso So Once Again i m Forwarding this to u & i will Responsible for any problem
Thanks & Regards
Munavar.Khan
[protected]
i have an icici-emi card in dec-2007 and i have purchage an 1000 rs on this card and i had already paid this 1000 rs through cheque on[protected] before the due date of the card and yet you want more from me. i had also place an request to close this emi card on date[protected] with request id no-sr51931118 and you never told me that in this card i have to pay more on my actual purchace,
then please chek this matter or i will approach to cunsumer form about this type of bank threat,
i have also an icici-gold card no-[protected] fron last two years and i have not faced any problems on that from you or from myself
then please chek this matter or i will approach to cunsumer form about this type of bank threat,
i have also an icici-gold card no-[protected] fron last two years and i have not faced any problems on that from you or from myself
ICICI Credit Card — ICICI Credit Card & Lombard FRAUD
Hi,This is probably last time I am writing to you all.
I have raised this issue again regarding the way I was cheated by ICICI Credit Card & ICICI Lombard. But to disappoint me to the core no action was taken.
1) I had received a call from Mr Yogesh ICICI Credit Card (based from Chennai from the no [protected]) around October end 2008
2) This fellow tells me that an Health Insurance Policy is issued with the Credit Card and If I don’t take the automatic deduction of 15,000 would happen on my card.
3) Firstly I dint believe this fellow then.. He told me my Credit Card no [protected] and told me the last 5 valid transaction.
4) After this I had no other option but to trust this fellow. I thought if this fellow has to cheat then he can do it using my credit card no as well.
5) He told me that you will receive a call from ICICI Lombard and you have to accept the policy which they offer.
6) Then Mr Imran calls from ICICI Lombard and tells me that the policy is chargeable and not free so I told him that I don’t want this policy and disconnected the call.
7) Again Mr Yogesh ( would the rite term to address him but am still being decent enough to use his name) calls up and tell me that once I take the policy he will waive off all the about in 3 months i.e by Jan end 2009.
8) Now again I get a call from Mr Imran and I had no other option but to accept the policy. And my credit Card is blocked with around 15,000
9) After I accept the policy, I informed Mr Yogesh @ [protected] that I have accepted this policy and he gives me to mobile no ([protected] & [protected] out of which one is wrong no and other is not reachable)
10) It was Jan and by this time I have started getting charged with EMI for this payment made and + interest and was waiting for all this to be waived off. When I tried reaching Mr Yogesh [protected] & [protected] & [protected]. I am not able to reach him for some reason or the other.
11) I tried reaching the Lombard and they told me that there are cancellation charges of around 60 % if I cancel the policy and explained them the whole story but no sigh of relief to me.
12) Then It was confirmed that I was cheated. I had raised my concern n number of times calling ICICI Customer Care explaining them all the details (most of the times the executives disconnect the call after listen and few assure to follow up) and but after this continued for months with no concrete resolution
13) One fine day I see my ICICI Bank Account 524908 which is apparently my salaried account blocked with 10,232.70 rs. And I tried explaining them the whole story again but eventually no effect. The amount got debited. I was assured that everything will be settled after this
14) I eventually cancelled the Lombard policy and the rest of 40% was waiving off as per the policy charge.
15) At this point as well my ICICI bank account is blocked again with debit of 10000 + and I have stopped using this account.
16) But still till date I have been getting messages with 1000 added every month as a fine for not payment of the pending amount.
17) As of the Feb I still owe ICICI Credit Card something 17000 as per their records.
Here I want to highlight that I have been the VICTIM of the FRAUD caused by ICICI people. Its been a real problem to me and I cannot take this anymore. I have given up on the ICICI front. I am tired of talking to you executive for almost a year.
I would like to highlight that I have been using this card and was making the payment always before this FRAUD happened as on Nov 2008. Please verify the same from your records.
Regards,
Nehil
Dear Nehil,
We apologise for the inconvenience caused.
We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.
We apologise for the inconvenience caused.
We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23642
Pending
2042
Resolved
14262
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
icici credit card and lombard — not satisfiy wid icici. they are cheaters
i have done a icici health insurance(mediclaim)..and icici lombard excutive told us that u have pay a amout of 300 or 302 per month per from ur credit card...from 1 st month icici credit card department charged 301 rs per month ..and second month and third , fouth month same as 1st ..but from last 3 , 4 month they charged 350 per month ...i complained soo many times but i dnt have any satisfaction from icici and icici excutive dnt have manners how to talk with costomer...
i havnt receive any call from icici...
i m, fedup with icici , i mail icici people after that same as usal no responce....1 time i received a call freom icici headoffice mumbai and they say dir now u pay 350 rs after that everymonth u have to pay 300 or 3002 per month like our excutive told u ..,.
but dis month she give me a statem,ent of rs 350..wat should i doo..