[Resolved]  ICICI Credit Card. — Incorrect accounts

Dear Sir,

Re: Credit card No:[protected] of sasikumar- Statement dated Feb 13, 2009 due on 2nd March 2009.

Please note that while travelling I have used my credit card on 8th Feb for accommodation in the UK for a provisional booking (pre authorization) for GBP 966 and there was actual drawings by the Hotel. It is a usual practice anywhere in the world to do a pre authorization through card while checking in and unless and until it is actually drawn through a proper authorization no charges to be paid by the credit card holder, and in turn by the bank

In the statement mentioned above I noticed you have debited me for Rs.71,966 on 12th Feb and credited me for Rs. 66,751 a net difference of Rs.5,215 for not spending anything from the card.

Since the above debit is not for any actal drawings from the card I am not wlling to accept such debit and hence kindly reverse the debit for Rs 5,215 and acknowledge.

I sent two letters (March and April) and I didn't get any reply from the ICICI bank.

Regards',

Sasikumar'
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
 
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SBI Card — incorrect accounts

Dear sir,

Re:Credit Card No:[protected] of sasikumar-statement dated Feb 13, 209 de on 2nd March 2009.

Please note that while travelling I have used my credit card on 8th Feb for accommodation in the UK for a provisional booking (pre authorization) for GBP 966 and there was actual drawings by the Hotel. It is a usual practice anywhere in the world to do pre autorization though card while checking in and unless and until it is actually drawn through a proper authorizaton no charges to be paid by the credit card holder, and in turn by the bank.

In the statement mentioned above I noticed you have debited me for Rs.71,966 on 12th Feb and credited me for Rs.66,751, a net difference of Rs.5,215 for not spending anything from the card.

Since the above debit is not for any actual drawing from the card I am not willing to acept such debit and hence Kindly reverse the debit for Rs.5,215 and acknowledge.

I already sent two letters, (March and April) along with the copy of the statement dated Feb 3, 2009 due on 2nd March, but I didn't get any reply for the same.

Regards'

Sasikumar,
[protected].
Dear Sasikumar,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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