[Resolved]  ICICI Credit Card, ICICI Lombard Gic — Fraud

In around Jan or Feb 2008, I was sent a ICICI Lombard GIC LTD. card. (ref no. 74477488079004331081160). I called the customer care and told them that I do not need that ICICI Lombard card and they canceled it and said I need not have to pay any money(since I had stopped using the card I had no outstanding bill at that time). But in the next months ICICI credit card bill, I was charged Rs 15000. So when I called them, they said the amount will get reduced on its own as they will pay EMIs and it started reducing every month. And since I came to the USA and was not using the credit card any more, I did not follow my credit card statements. But suddenly a couple of days back, my parents in India were called and threatened that I had around Rs 4000 due and I will have to pay Rs 1500 to get rid of the outstanding due or they will face problems. When I called them they said they are from recovery section and were speaking like some nut heads and gundas. I checked my credit statements and they have stopped paying the EMIs in Feb 2009 when the due was around Rs 392. And over next 6 monts they have charged me interests and late fees and they have made a bill of Rs 3995. When I called ICICI Lambard, they said they have paid all the money they owed and told I need to speak to the Credit card division. When I called credit card division, they said, I need to speak to ICICI Lambard as they haven't paid the complete amount. I have asked my parents to lodge a police complaint to be on the safer side. This is the number that I contacted them.[protected]. They told that they are put up in Bommanahalli in Bangalore. If you check my past 2 years' statement and verify the things, you will understand whats going on. This is like a day light robbery. Both are hand in glove in this. They are cheating people. How should I handle this situation?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Hari,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information