In around Jan or Feb 2008, I was sent a ICICI Lombard GIC LTD. card. (ref no. 74477488079004331081160). I called the customer care and told them that I do not need that ICICI Lombard card and they canceled it and said I need not have to pay any money(since I had stopped using the card I had no outstanding bill at that time). But in the next months ICICI credit card bill, I was charged Rs 15000. So when I called them, they said the amount will get reduced on its own as they will pay EMIs and it started reducing every month. And since I came to the USA and was not using the credit card any more, I did not follow my credit card statements. But suddenly a couple of days back, my parents in India were called and threatened that I had around Rs 4000 due and I will have to pay Rs 1500 to get rid of the outstanding due or they will face problems. When I called them they said they are from recovery section and were speaking like some nut heads and gundas. I checked my credit statements and they have stopped paying the EMIs in Feb 2009 when the due was around Rs 392. And over next 6 monts they have charged me interests and late fees and they have made a bill of Rs 3995. When I called ICICI Lambard, they said they have paid all the money they owed and told I need to speak to the Credit card division. When I called credit card division, they said, I need to speak to ICICI Lambard as they haven't paid the complete amount. I have asked my parents to lodge a police complaint to be on the safer side. This is the number that I contacted them.[protected]. They told that they are put up in Bommanahalli in Bangalore. If you check my past 2 years' statement and verify the things, you will understand whats going on. This is like a day light robbery. Both are hand in glove in this. They are cheating people. How should I handle this situation? Was this information helpful? |
We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.