[Resolved]  ICICI Home Loan — Matter of concern

Address:Lucknow, Uttar Pradesh

Pl. chk attached , ur statement that we made payment on ur assets service branch was totally wrong , pl. chk attached statement named statement dated 19-08-09 , the payment credited by ESC from my fathers bank AC, you wrote in ur mail "We wish to inform you that payment could have been deposited at any of our asset servicing branch before your loan portfolio was sold to ARCIL, We request to confirm the name and location of the branch which your father had visited for marking the payment along with the date of visit to investigate the matter further” its clear that u are not done proper homework before you answered my mail." it proved the level of concern/attention o[censored]r banks senior management. chk attachment named statement dated 19-08-09 & also chk attachment named ICICI 31 July their ur bank wrote on 31st July 09 that "Please note that pursuant to the said assignment , we are forwarding to Assets reconstruction company India Ltd. , all the cheques /post dated cheques duly endorsed with us for presentation for encashment on their respective due dates. We are also forwarding , loan agreement , security documents and other financial document in connection with the captioned loan Account to Assets reconstruction company India Ltd." for more read full letter & after more then one week ur banks credited the Rs. 4882/- from my fathers bank AC. I[censored] sold my portfolio on 31 July 09 then why ur bank credited Rs. 4882/- by ECS, why ur bank send the ESC's clearance to my fathers Allahabad bank AC on 08 July 09 and after written letter o[censored]r bank how can ur banks senior management wrote ‘during the transitioning period’. The big Question raised , i[censored]r bank were sold something before more then one week letter to other once then how can u entreating the same.
When ur bank send the all document to ARCIL because your banks sold the assignment then why it happened or your bank want to state that we had given all rights to ARCIL and hold the ECS clearance right, It is ur banks DADAGIRI.
The same concern rose with me and ARCIL when they had demanded wrong Amt and my matter holds with me and ARCIL for 1.5 years who is responsible for that.
Waiting for ur positive answerer with humble request that Don’t answered me with line “We regret the inconvenience caused due to same.” because we are suffering from a long time.

pl. suggest.

vikas shukla
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We are sorry for the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1338163" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information