[Resolved]  ICICI Personal Loan — Cheated by ICICI Bank and ICICI prudential life Insurance

Address:Hyderabad, Andhra Pradesh

Hi,

My ICICI Personal loan account number is:LPHYD[protected] , I could not pay my personal loan installment amount for the last 3 months due to my financial strains I had in my job.

ICICI collection department personnel came last month and told me we shall give you an settlement of 42% waive off on my principal amount, after talking to them thoroughly, they made me hypothecate my wife's gold and gave them INR50000(Fifty Thousand only), they said they would give me the settlement letter the next day.

To my surprise now they say this is not a settlement amount and it has been adjusted towards the installment amount. If they cannot give me an settlement why should they promise an settlement and take this Rs.50000.

One Satish,Rammohan Reddy and Poornam, Collector ID card number - 1247468, had made these promise from the bank before collecting the amount.

One thing I have realized is that this is a bank which makes fraud and false promises to collect money. PEOPLE, BEWARE OF THIS BANK, THEY PRESSURIZE YOU TO TAKE A LOAN AND TO COLLECT BACK THE AMOUNTS THEY GIVE FALSE SETTLEMENT PROMISES.

The same thing happened which I took a ICICI pru life Insurance, last year I paid INR 40000, and took an insurance cover for my entire family, ICICI executive assured us that even maternity is covered. When my wife was admitted to hospital for delivery, ICICI says maternity is not covered in the policy.

I HAVE DECIDED NEVER AGAIN TO DEAL WITH THIS BANK OR ITS COUNTER PART AFFILIATE ORGANISATIONS. Disgusted with Brand ICICI.

Thanks,
Narresh G
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Narresh,

We are sorry to hear about your experience. We have made a note of your contact number and will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

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