[Resolved]  ICICI Personal Loan — PERSONAL LOAN

Dear Sir,

I have taken the 3 personal loan for Total Rs. 5,00,000 in different dates, & my EMI for 3 Loans is 15,000 per month where has my Salary is Rs. 14,500 I have made the payment till date 5 Apr 2010 without any cheque bounce, now im getting marriage hence im unable to pay the Rs. 15,000 per month, I have already requested the Customer Care to reduce my EMI & Increase my Tenure but i got only negative response stating that the payment options is has per the Agreement no change can be done.

Customer Care gave me the address of the Particular Branch in Bangalore, but no use it is only for the person who had already defaulted with the Bank for non payment hence they were also not able to help me,

I Trust any of the ICICI person can see this & understand my situation, Please help to resolve my financial situation.

Dear Rajesh,

We are the customer service team at ICICI Bank and are sorry to hear about your experience.

If you can email us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 378971), we'll be glad to contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Recipient

This is in reference to my ICICI Personal Loan A/c LPDEL[protected] where there was an EMI which was bounced due to insufficient balance and it was the first instance in my account. Reason of insufficient balance that I was in Jaundice and no one in my family was aware that I have an EMI due which would be hitting to my account and I was not in that state where I can deposit these fund to my account.

For this bounce I need to face so much problem while I was in roaming from tele callers where I received so much of chase calls (09-Nov-10 till 01-Dec-10) without any reason and where I proactively called to ICICI customer care call center where I have raised a request for the representing the EMI to my account for which I got a service request #[protected] which was provided at the time of calls received from tele callers and same was conveyed to them that EMI would be represented to my account.

As per service request #[protected] my EMI was debited to my account on 20-Nov-10 where I was constantly receiving these call from ICICI representatives by below numbers:

Tele call # Time Date
[protected] 8:46:25 21-Nov
[protected] 8:20:16 22-Nov
[protected] 15:39:32 24-Nov
[protected] 11:19:00 25-Nov
[protected] 12:02:32 25-Nov
[protected] 12:17:49 25-Nov
[protected] 13:15:23 25-Nov
[protected] 14:18:37 25-Nov
[protected] 10:54:14 28-Nov
[protected] 11:24:55 28-Nov
[protected] 8:36:53 29-Nov
[protected] 9:13:50 1-Dec

By these call I was feeling like a mentally harassed by these representatives from ICICI bank where representative were not accepting the fact that EMI was already paid.

It's really a threat and mental harassment when the EMI was bounced once with a genuine reason.

I would appreciate if any body can look into this and help me in this regard.

Thanks,

Amit
[protected]
[protected]

Dear Amit,

We are extremely sorry that you faced such a problem with ICICI Bank. We are trying our best to satisfy our customers by reaching out to them. We have made a note of your mobile number and shall get in touch with you soon to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

FOR ALL YOUR PROB CONSULT FOLLOWING

Debt Doctor Management Services Private Ltd.
Level 5, Leo Complex,
44/45 Residency Cross Road,
Bangalore - 560 025, India
Board Tel No.: +[protected]
Fax: +[protected]
E-mail: [protected]@DebtDoctorIndia.com

Client Services Department:
Tel: +[protected]
E-mail: [protected]@DebtDoctorIndia.com

Hi,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3540631' in the subject line.

Regards,
ICICI Bank Customer Service Team