[Resolved]  ICICI Prudential — Poor ICICI Prudential Service

ICICI Pru Premier Life And Life Time — redemption not done directly to my a/c

Sir
I had two policies-1) icici pru premiur life-policy[protected] and 2) icici pru life time policy-0235774,
I applied for the full redemtion on 6th April.
Now instead of making payment directly to my NRE a/c[protected] from where each and every investment premium was made they issued two cheques and sent it to my registerred address.
Now my problem is that the ICICI bank do not accept any cheque payment or chash in NRE a/c
Hence I had to deposit the amount in one my local savings account for enchashment which deprived me the opportunity of this fund utilization through my NRE account as per the rule as a holder of NRE a/c
Hence you issue a certificate certifying the mistake done from your side so that I can use it in any untoward explanations I may have to give
If you dont take satisfactory action then I will go to consumers court for violeting my right and getting many of my cheques issued for my a/c were dishonoured and gave me plenty of problems and defamation.
Expecting a quick reply and proper action. Thanks

ICICI Prudential Tax Saver Bonds — NON RECEIPT OF MATURITY VALUE

I HAD INVESTED IN (06 NOS) ICICI PRU TAX SAVER BONDS AS PER DETAILS GIVEN BELOW I HAVE OT RECEIVED THE MATURITY PROCEEDS AND INTEREST OF THE SAME.

DETAILS :

FOLIO NO;[protected]
DIST NOS:[protected]
CERTIFICATE NO: 109891

DATE OF ALLOTT,MENT :[protected]
DATE OF MATURITY : [protected]

PL HELP IN GETTING THE ABOVE AT THE EARLIEST ALONGWITH INTEREST FOR THE DELAYED PERIOD.
REGARDS

VIKAS MEHRA

ICICI Prudential — receipt

I Mr.Sunil S. Jangam (Policy no.[protected]

I had paid Rs.50,000/- as on 15/04/10 against my premium due on 31/03/10.

When my premium was due there was lot of emails from bank. But till date
I didn't receive my receipt . I think bank is only concern about their collection
and least bother about customer care.

Awaiting yor action,

Thanks
S.SJangam

ICICI Prudential Pru Ace — Didn't receive policy yet

I applied online for Icici prudentials pru ace plan on 8th May 2010. Application number is OL09017697 & TTransaction ID of payment made is [protected].

But yet i didnt recieved policy documentHence please request them to provide policy document soon.

Please call the call centre, and find the status. Sometimes the courier would have returned if the person is not available to receive the welcome kit.

ICICI — ICICI prudential

Hi,

My father has taken ICICI pridential pension policy. Policy number is 00119130.we have submitted all documents. We are facing problem for receiving our policy money.We visited ICICI 10 times but bank postpond our money receiving date.

ICICI Prudential — abusing

We are getting call from 49272600 they said calling on behalf of ICICI prudential.
They use filthy language and abuse if you tell them not to call.
Today received a call from this number fellow said his name Vivek (may be fake name) used very abusing and objectionable language.
I hope ICICI will take strict action on this fellow..

ICICI Prudential Lifetime Pension — non receipt of amount

i sumitted the documents for closure of the policy no;[protected] icici pudential life tme pension) on[protected].according to the advice of sr. financial service mange.,I took another new policy"icici pru lifestage pension ad"policy no;14458567.it was assured that the amount for the surrended policy no;00486227 will be deposited to my bank account no:[protected] in federal bank at rr metha nager branch,chennai within eight days .till date i didnot recieve the amount.but the amount for the new policy was already withdrawn from my account .my constant follow-up with the concern have not realised the amount .

Hi,

I was contacted by some ICICI agent named Mr. Ranjeet Singh(Mobile No.
[protected]) in the last month of July 2010. He contacted me for some ICICI
Prudential policy and committed me certain benefits of this Policy like this
::

"Assured wealth investment of 50K for 3 years only and get the guarantee
return of 2, 70, 000 after 5 years, medical cover of 2 lac, insurance cover of
5, 10, 15 lac, tax benefit and 20 percent cash back on 1st premium, these
offers are valid from 20th July to 29th of July 2010".

I got a message from him(From mobile number [protected]) mentioning the above
commitments and I have that message with me. On 25th Aug 2010 I got my
policy kit but none of the commitments he made to me was there in the policy
kit. Then I called him at his mobile and he said that this is just a
temporary policy kit and I''ll receive a final policy kit within 15-20 days
with the commitments he made to me. But after 20 days I still have not got
that final bond papers. Then today I called him again and then he said that
he has left the ICICI Prudential company and then when I started arguing
with him he started abusing me and gave threats to my life.
Then today I went to the ICICI Pru office, 2nd floor, Harsha Bhawan, Unit
13-29, Block-E, Circle D, CP, New DElhi-110001 and had a talk with the
manager there. The manager told me that there is no such king od policy or
benefits in the market and whatever commitments Ranjeet made to us are all
false.

I would like to say that I bought this policy because of the brand and
trusted name of the ICICI Prudential but after whatever has happened to me I
don''t want to continue this policy, since I bought this policy because of
the benefits your executive told to me but now since I am not getting all
these benefits so I would like to get this policy canceled and I want all my
money back.

So please do the needful to cancel this policy and give me all my money
back.
If I don''t my money back then I''ll file a case of fraudulent in Consumer
Court against ICICI and that ICICI Pru executive Mr Ranjeet.
I have also filed a complaint with the ICICI Pru costumer care yesterday on
call.
The complaint number is :: 26501556.

The policy details are as follows ::
Name : Deepak Kumar
Plan : ICICI Pru Assure Wealth-Super
Policy Number :14301026
Phone Number : [protected]
email id : dce.[protected]@gmail.com

Thanks & Regards
Deepak

Still I havne't got any resolution from them . Please help me with this.

ICICI Prudential — wrong information, bad service

dear sir/mam
its regarding the unresolved issues in regard to my policy. my policy number is 02457557. i had asked for reissue of documents on 4th of October. i was informed by the executive at borivali west branch that it will be received in 6 working days. but it took 11 days. there was different information from the branch and the call centre. it was really disappointing. i surrendered my policy on 15th October evening,and the executive informed that the money will be transferred to my account in 10 working days. i had given a canceled cheque and specifically asked them about the time period and i was told that its 10 working days. after few days i receive a call from your calll centre and informed that it takes maximum 12 days. and today after 12 days when i call the centre for details im told that it takes 17 days. every one gives different information in your organization that reflects your inefficiency and unprofessional-ism. there was some reason for closing the policy as there urgent requirement of funds but its all shattered because of your inefficiency. and im facing some financial crises. really disappointed with your service and will opt for some better organization in future for a policy.
abhishek gupta
[protected]

ICICI Prudential — refund of money

i bought policy in 2005 frm icici prudential.i had paid 25,000/- rs as first premium then in 2007 i had paid another premium of 25000/- but missed the primium of 2006 in 2008 i went in office of icici pru and asked them that 3 years are already comleted you plz return my money but they told me to deposit 75000/- which i cant pay now.i want my money back and they are not paying it back to me.what to do.plz help.
mahen.[protected]@rediffmail.com

HI,

I have been follwoing up for my policy document from 2008 and still have not recieved it. They have been sending it their different branches and not sesnding to my address. Is there any forum where i can lodge a complaint directly under indian goverment or how to lodge a Case against these frauds.

Thanks
Rahna

Recently a rep of ICICI Prudential in Pune - Souvik Pal approached me and was desperate to sell a product. He followed up two to three times. His approach to me was unsolicited and I could feel he had the Year end pressure to complete targets. However at the advise of my accountant, I let him know that I was not interested in the product he was approaching me for.
I was quite shocked when this gentleman just banged his phone without even taking the conversation forward as soon as I told him I was not interested. He probably showed me the way to his competitors by doing so and not realising that I could very well do with other products in the near future.
Very Rude.
The insurance agents can do with a little amount of training by ICICI Pru- who are desperate to sell at any cost!!!
Sanjay Ghosh
Pune

ICICI Prudential Sucks. I'll never ever invest on any policy.

ICICI Prudential — PF amount not received

I have left the company in February month & applied for pf withdrawal in the month of march but still i have not received my pf amt. The settlement days are 81 days from the date of last working day which has been crossed. plz do the needful asap.

Regards:
Ankita gupta
Emp id: 591741
[protected]
ankita.[protected]@gmail.com

ICICI Prudential — lost my folio number

i purchased mutual funds of sbi infrastructure and icici prudential in year 2007. during my posting i have lost the folio numbers and am unable to trace them. My date of birth is 16 nov 1980. kindly help me

ICICI Pru Hospital Care Policy — NO REPLY RECEIVED TO MY LETTER DT. 25.5.11 REG. ICICI PRU HOSPITAL CARE POLICY

Respected Sir/Madam,

I'm Sudha. I hold my hospital care policy no. 05238192. This policy of mine serves no purpose, as the network hospitals do not take up regular health check-ups without internship. I have narrated in detail about non-utilisation of the policy vide my letter dated 25.5.11, mailed to TTK Healthcare Services P. Ltd., Mafatlal Chambers, Lower Parel (E), Mumbai 13. Hope my grievances are being addressed and redressed..But till now, no communication.

Hoping for a reply and positive action from your side for all the points in my letter.
Thanking you,

Sudha, 35/11 Dharga Road, Rajaji Nagar, Pallavaram, Chennai 600 043.

SURPRISE VISIT OF ICICI BANK STAFF AT MY RESIDENCE AND INCIDENCE OF MISLEADING AND FORCING ICICI PRUDENTIAL LIFE INSURANCE POLICY NO. 14228229 BY ICICI STAFF BY VISITING AT RESIDENCE
(PLAN : ICICI PRU LIFESTAGE PENSION AD, NAME OF FUND : DYNAMIC PEF )

I am having savings account with ICICI Bank Limited, Shagun Mall, Film City Road,
Goregaon (E) Mumbai Pin-400063.
I wish to bring to your attention the incidence of forcing of ICICI Prudential Life Insurance ( Policy No. 14228229, Plan : ICICI Pru Lifestage Pension Ad, Fund : Dynamic PEF) on me by ICICI staff.
Two ICICI bank staff Ms. Shyna & Mr.Javed from ICICI Bank Limited, ( Address : ShagunMall, Film City Road, Goregaon (E), Mumbai) arrived at my residence ( Address : 72 / 22, BPCL Colony, Gokuldham, Goregaon (E) Mumbai ) at 0930 hrs on 22.07.2010. Both of them started requesting for investment in ICICI Prudential. As my husband was not at home, I was hesitant to talk and was not at all ready for any investment as our family had immediate requirement of funds for housing purpose. I clarified to them in clear terms that (a) I did not know any thing about ICICI, PRUDENTIAL Plans (b) we have requirement of money for immediate use for our housing and therefore it will be difficult for me to part with money from the savings account. Ms. Shyna & Mr. Javed were bent of persuading and forcing ICICI Prudential Life Insurance Policy. Both neither briefed me about the terms and conditions of policy being offered by them nor allowed me to read the same. Both assured me that the paid amount can be refunded any time without deductions on surrender of the policy whenever the money is needed /required by me. They compelled me to sign the application for ICICI Prudential Life Insurance Policy (Plan : ICICI Pru Lifestage Pension Ad, Fund : Dynamic PEF) for amount of Rs.100000/- ( Rs. one lakh ) dated 22.07.2010, assuring that money will be refunded to me whenever needed/ required, without mentioning block time.
I received the ICICI Prudential Life Insurance ( Policy No. 14228229, Plan : ICICI Pru Lifestage Pension Ad ) on 13.08.2010. I required the money badly I went to bank for surrender of policy on 13.08.2011. I have immediately approached Branch, Manager, Mr. Navin Pande to help refund. I was advised by BM that neither the policy can be surrendered nor any refund can be obtained before completion of three years and for which I will have to continue payment of Rs. One lakh for three years on due dates every year.
In my opinion visit of ICICI Bank officials at my home (when alone) and compelling and forcing Prudential life insurance policy no.[protected]plan : ICICI pru lifestage pension ad, fund: Dynamic PEF ) on me, tantamount to case of cheating and deceit by ICICI Bank. I have been duped of Rs. 100000/- (Rs. one Lakh ) by ICICI Bank. As of now I neither have money to continue payment of Rs. Three lakhs for three more years nor do I have means to continue.
I humbly request you to refund my money of Rs. 1, 00000/- without any deduction at earliest as same is urgently required by me for purchase of house.

Thanking you,

Yours sincerely
Ms Rajashri N Gawai
E-mail ID: [protected]@bharatpetroleum.in
( Mobile No. [protected])
Address :72 / 22, Bharat Petroleum Housing Complex
Gokuldham, GOREGAON (East) MUMBAI, (MS) PIN -400063

My Policy number 05703597 still now i have paid 10000/-premiums now if i want to surrender what is procedure and how much i can get.

Kindly arrange to send immediately.


Ompal
[protected]