| Address: | Mumbai City, Maharashtra |
Respected Sir,
I, Mrs. Seema S. Joshi, Working with Tokheim India Ltd. I am having salary account of above mentioned company with ICICI Bank, Powai, Mumbai. For your information I have account balance of RS 15037.88 /- as on 19th July 2010.
I was unable to do Net banking login on 23rd July 2010. So I have called the customer care service of ICICI Bank for balance inquiry and net banking account status. They said that account balance is RS 140 /- and net banking transactions has been done during mentioned period.
Since I haven't made any of the transactions after 19th July 2010 .Without my notice these net banking transactions was happened for mentioned period .I haven't received any of the communication (SMS, Email ,Phone) from bank for these transactions. So I have registered the complaint with ICICI bank. My complaint number is[protected].
So I request you to do needful in order to get my money back.
I am attaching the details of the transactions.
Unfortunately I do not see any response in resolving the problem from ICICI Bank.
Please help me out.
Thanking You,
Seema S. Joshi
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We are sorry to hear about your problem and would like to help you. Please write to us with your contact details at [protected]@icicibank.com and we will get back to you at the earliest. Kindly refer "630496" in the subject line.
Regards,
ICICI Bank Customer Service Team.