I was duped by the call center person on 20/04/11 to pay rs 1295 in 3 EMIs of Rs 431 to subsribe for Card Protection Plan -CPP for all credit and debit cards I use . I was told that amt. would be deducted from the maximum balance availabvle to me . When I contacted again to the 24hrs call no. I was told that when the request is processed 7 days later I may be able to regain my amt.Kindly look into this matter at the earliest and reevert the request as soon as possible.My credit card no. is [protected]
With regards ,
Himanshu Sharma
(M)- [protected] Was this information helpful? |
We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.