[Resolved]  ICICIcredit Card — Illegal Transfer of money from my Icici savings account

HI,
I hold an ICICI bank saving account . My salary was credited yesterday and when I checked my balance today I was shockedto find that there was negative balance available. When I called the phone banking they informed me that the entire amount in my account was blocked by credit card team for the card number
[protected] and wanted me to check with the credit card team for this. I called the credit card team but no one would not listen and did not help me.
Please help understand was the bank right in blocking my entire amount in the saving account towards a credit card . And that too without informing me. Who has given authorisation to the bank authorities to block my money. I can take any legal action against the bank.
Need your help in this regard as i'm completely bankrupt because of this.
Please help me on the same.
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Credit Card — Illegal Transfer of money from my Icici account

HI,
I hold an ICICI bank saving account . My salary was credited yesterday and when I checked my balance today I was shockedto find that there was negative balance available. When I called the phone banking they informed me that the entire amount in my account was blocked by credit card team for the card number
[protected] and wanted me to check with the credit card team for this. I called the credit card team and spoke to an executive name Roja and informed her about the same. She wanted me to confirm the address at which the credit was issue. Now this card was issue 5yrs back when I was working in Mumbai and then I moved over HYD. I informed her that I could not remmeber the address but she would not listen and did not help me.
Please help understand was the bank right in blocking my entire amount in the saving account towards a credit card which i stopped using 5yrs back. And that too without informing me. Who has given authorisation to the bank authorities to block my money. I can take any legal action against the bank.
Need your help in this regard as i'm completely bankrupt because of this.

Regards
Sunil
Dear All,

I hold an ICICI bank saving account .When I checked my balance today I was shocked to find that there was negative balance available. When I called the phone banking they informed me that the entire amount in my account was blocked by credit card team for the card number
[protected] and wanted me to check with the credit card team for this. I called the credit card team but no one would not listen and did not help me.
Please help understand was the bank right in blocking my entire amount in the saving account towards a credit card . And that too without informing me. Who has given authorisation to the bank authorities to block my money. I can take any legal action against the bank.

Need your help in this regard as i'm completely bankrupt because of this.

Please help me on the same.
HI,
I hold an ICICI bank saving account . I have deposited a chq of Rs.17300/ on 10th of July 09 and was credited to my account and when I checked my balance I was shocked to find that there was negative balance available. When I called the phone banking they informed me that the entire amount in my account was blocked by credit card team for the card number
[protected] and wanted me to check with the credit card team for this. I called the credit card team but no one would not listen and did not help me. I have also email to ICICI customer care but no reply.Please help understand was the bank right in blocking my entire amount in the saving account towards a credit card & debiting the entire amount without informing me. Who has given authorisation to the bank authorities to block my money. I can take any legal action against the bank.
Need your help in this regard as i'm completely bankrupt because of this.
Please help me on the same.

ICICI Credit Card — blocking of my credit card

i ave rcvd SMS 04 feb 10 asking me to pay the credit card balance for the crad no:XXXXX xxxx XXXX 4004. i do not possess this card now, since it was blocked and de-activated in the year 2006,after ICICI HAD UPGRADED ME TO GOLD CUSTOMER and issued a NEW CARD with a different number.
so i spoke to the customer care who said it was a mistake and the expenses were incurred on the newcard only and i can ignore the SMS.(i believe card no:xxxx...4004 is still held by the credit card dept.as the primary card ,on my name which i am NOT aware till now.
on 08 feb 10 ICICI had blocked my card for non payment of rs.350/,though i was not at fault and never ever defaulted in the last 5yrs. how can they BLOCK MY CARD LIKE THIS ?
Dear Chandrasekar,

We regret the inconvenience caused.

Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 220156). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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