ICICIcredit Card — EMI options

Address:

East Delhi, Delhi

Hi i got a call from ICICI customer care to convert the outstanding amount on my card in to EMI. in month of June, i denied because i did't required it lator i called up customer care to convert the amount into EMI and i was informed the option is not available on the card but i told them that it is something ICICI have offered they agreed to convert the amount into EMI i told them i would not be able to pay anything in the current month but i'll pay it in August and than i'll go fot the EMI i was assured that i can do that but now when i call ICICI they are denying the same. God knows what is going on with ICICI first they give the offer and than they deny about it when the card was issued they said that the Balance transfer is one the feature on the card but when u need it they say that the offer is ot going on. First false advertisement of the features of the card than no coordination within varous departments they try to drive the customer as per their own ways. My contact no is [protected].