ICICIcredit Card — Payments not credited to my account.

Address:

Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

I have maid the following complaint to ICICI Credit card on March 26, and the same being pending since. Please find attached email which is self explanatory. Please give me support and guidance how to approach next.
Thanking you,

C.K.BABU
[protected]
E-244, Alpha - I,
Greater Noida.

____________________________________________________

(Email send to ICICI ON 26 th March 2010)

Customer Care,
ICICI Credit Card,


Dear Sir,

Please find attached Bank statement for rectifying the mistakes in my credit card statement. vide my complaint No: [protected]
I have made a cheque amouning Rs. 28485/- in favour of ICICI Credit card on 14th March 2010 vide cheque No: 284157. Which has been debited in my HDFC Account on 18/03/2010, but it is not reflecting in your statement. You are requested to rectify the mistakes and vaive of the extra interest and charges debited .

My credit card No: (Mentioned my credit card)
Your immediate attention appreciated.

______________________________________________________

Second complaint: (Email send to ICICI ON 7th April 2010)


ICICI Credit card customer care,

The same mistakes are being repeatedly done again and again. I have mentioned in my email that I have made payment for Rs 28485/-, but again you are written wrong. Please refer your below email. As assured by you I am waiting for your reply.; I am getting frequent alert sms email for making payment by 11th April 2010. I have received the confirmation for reversal of interest and charges debited. Again the issue remains as same. Where is my money gone from my account? Why you people are harassing the customer again and again though I have paid excess money. I am taking this issue very seriously and will not mind to go to consumer court for the harassment and mental agony and recover of my money as well as interest along with damages for which you are solely responsible.

I am forwarding this copy to consumer forum for information.

Your early response appreciated for this.
Thanks in advance.

C.K.BABU
[protected]
E-244, Alpha - I,
Greater Noida.