ICICIcredit Card — late fee charges

Address:Jaipur, Rajasthan

Sir, I am holding ICICI CREDIT CARD. Due to my regular and timely payment paying capacity they have awareded their most prestigeous card Identity infinty card. Last month they have delivered my statement to some other person Named Madhu (which i came to know after their call that they delivered to some Madhu) and this name does not exisit in my family. Since i did not receive statement in time i did not pay in time. You will agree on behalf of SMS and Email you can get the information but no body can make the payment without getting the physical statement. When i got my current statement i found the heavy late fee on my statement which is not justified. Please help me in this regard.

Best regards.

JAYANT RAJVANSHI
JAIPUR
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Jayant.

Sorry for the inconvenience caused to u.Your contact number has been noted and we will get back in touch with you soon to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information