ICICIcredit Card — Harrasment

Address: Mumbai Suburban, Maharashtra

The bank is calling me and my relatives and harrasing them for credit card payment.
the phone number they are calling from is[protected], name is Praveen.He is misbehaving and abusing to the family and freinds for the payment. This is all against RBI norms. I want to make a complain against them.
Expecting an action against the agency.
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pl issue pin no.of credit card [protected]... as soon as possible
MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL
Hi this is in reference to my Icici cr card ending in 1007,had a bal of abt 62000 which went up to around 85k with all the late fees,over limit fees and interest over a span of 6 months.now i had the collection agency call up a couple of times which i agreed to settle for rs 21200 (i.e the amt provided by them),however there was a called Shubash cell # [protected] who used to come home shout,abuse and harass the ppl at home and neighbours ,he said when i make the payment ill be given a letter then(which i knew would not happen)so i did not make the payment..then on 23rd Nov a guy called Navneet Dubey [protected] came home along with some guy in the mrng when i was at work..as soon as i reached home they were about to leave so i caught up with them,when i spoke to my sister at home she told me that they abused her very badly in Hindi and made her cry they even told her that they would throw her out of the house or lock her in the house,they did the same with my neighbour who is a senior citizen and abused him too(who had nothing to do with this),as i did not want them to be harassed because of me i sold my gold and made the payment in two installments one for rs 15000(receipt # 9044234) on the 23 nov and the remaining on 24th nov for rs 6200(receipt # 9044236),and was waiting for the letter the next day ,the name of the agency is VAISHNAVI ASSOCIATES,the guy who collected the amt also demanded rs 200 frm me coz of the traveling expensive which he said i have to pay coz he came home to collect the money.as i did not get the letter i tried calling him up but no one answered my call even his boss Adil Naik # [protected] who also abused very badly did not pick up the ph,i did file a complain with icici 2day,and the amnt i paid went towards the bal which regularized the ac and nothing is mentioned abt the settlement..can any one suggest me wht to do as i dnt have money to pay them and i really worried if they come home any create a problem in my absence
Dear Thomas,

We're sorry to hear about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
i have an icici credit card 2years back i used about 30000 and paid minimum due for up to 20000 but it showing more balance than before. so iam not paying for last 1 year now i gone for settlement but they asking more and harrasing me in my office and in mobile so please help me what to do
Hi,

We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern. Kindly refer "763898" in the subject line.

Regards,
ICICI Bank Customer Service Team.
I had a credit card with ICICI BANK and to close the account i called up the bank 3 years ago and they told me i have to pay Rs.60000/- odd , so i paid the amount and told them to close the account. Now to my surprise, i was calling up the bank to collect my NO DUES LETTER, they say i have to pay Rs.14600/- odd to them as i had taken a mobile on EMI. SO, I told them why didnt they tell me when i had paid them Rs. 60,000/- and for this they dont have answer....And for the last 2 months they are telling me to wait and will revert in some day and when the final day arrives, they again send me a mail and give a later date....And for last 3 years they have spoiled my credit rating....Kindly give me a permanent solution
Hi,

We are sorry to hear about your experience with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we will get back to you at the earliest to solve the matter. Kindly refer "855248" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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