[Resolved]  ICICIcredit Card — harrassment by icici bank's credit card division

Address:South Delhi, Delhi

i was holding a credit card of icici bank. It was my fault that i applied for a personal loan from the bank and instead of that, i got the card. i was regular in repaying the loan but due to sudden misfortune, i had to stop paying for 2 months.i lost my job and my family was struggling with the worst phase of life at that point of time. i was contacted by the 3rd party agencies from Icici bank and used to make harrassment calls with foul language. i asked for some time to repay to the bank but they denied point blank. i was disappointed with the service i was getting from such a leading banking service and i cancelled all by relationship with the bank. i cancelled Icici prudential insurance, stopped making any transaction with my personal bank and out of furiousness i stopped payng for the card.
Now im getting harrassment calls from the bank again for the same.i want to settle my card but no one responding to my contacts.
please contact me at [protected] / [protected] at the earliest.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience with ICICI Bank. We have made a note of your mobile number and shall get in touch with you soon to resolve the matter.

Regards,
ICICI Bank Customer Service Team.

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