[Resolved]  ICICIcredit Card — CREDIT CARD PAYMENT ISSUE

Address:Chennai, Tamil Nadu

Dear Sir
I am holding ICICI Credit card and i made a transaction on 8-7-2010 of Amt.Rs.46900
and requested the bank team to convert to EMI. During the month of Auguest i called up the helpdesk people to check the as on out standing due since i need o close the EMI. they informed me to pay only Rs.42333 as on date out statnding duing the month of Aug 2010 based on the words of the helpdesk i have payed a single payment to ICICIduring the month of Aug 2010.

Now am getting a call from them ICICI bank telling that there is a out standing amt of Rs.5311
when i checked with them they told that they have adjusted teh EMI , but i have told to close the EMI which they have done and asking me to pay again .

Kindly help me in this issue .
Regards

V.Yuvaraj
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information