[Resolved]  IFB India — Servicing

Address: Karnal, Haryana

Hi,

I have purchased IFB Convention (Microwave)model BC25 in May'13. In June'13 the door of the convention was not working fine, for which i logged the complaint at there sevice center. After 5 days their representative came and take the door along & told us to change the door once the new one come from the company but no communication was there from there side. As we again contact the customer care center for the door then after 2 days the representative came with the same door and tries to fit forcefully.But we denied to do it.
From that day till now the door is unfitted as i complaint it again.
Complaint 1 # 10990496
Complaint 2 # 11074991
The service agent also behave harshly with us.

Kindly do something.


Thanks!
Nikhil Gupta
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Apr 6, 2017
Complaint marked as Resolved 
Verified Support
Jul 15, 2013
IFB Industries Customer Care's response
Dear Mr. Gupta,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.


IFB Team
 
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