[Resolved]  Indane — High Price taken by manager & Staff on Connection & LPG Delivery

Sir,
I am Consumer of LPG from Amar Shesh Nath Indane Gas Agency Nandganj-Ghazipur (UP). My Connection No is AS - 4325, SV No-4258325. Since Last 4 years I have compelled to pay 50-75 Rupees more than actual amount mentioned on booking slip. My house is just about 8 km away from Gas Godown and 05 km from Booking Agency. Delivery man every time forced us to pay more price. I also comlained to Manager on only on Cylinder for 8 km distance It is wrong to take 50-75 Rs extra. Even If I book the LPG and want to take cylinder from Gas Godown, I also forced to pay Rs 50 more. Booking Slip shows Rs 319/- only and consumer paid Rs 360/- on Slip. Black marketing is done by Branch Manager & staff. I also comlaint to District Supply Officer and Regional Manager Indane on Telephone but not get any suitable reply.
I humbly request you to please look on this matter and take action against the involved person.
Please acknowledge.

Yours faithfully
Shyam Bihari Singh
Vill & Post Basuchak
Distt- Ghazipur (UP)
Mob- [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

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lindane — Pathetic delivery management

gas cylinder booked on 29/4/08 at Krishna Gas Service, Khandari Agra.
from last 3 days continous visits being made but only promises made but no clue about the delivery TAT

Pls let me know the forum to get the license cancelled for this vendor for the pathetic services.

lindane — Price difference

I have a gas connection (Consumer No.51859) of Indane at my residence at Kodambakkam, Chennai since January 2005. M/s. Bashyam Gas is my dealer. I have still only one cylinder with my connection even though I have had applied for a second cylinder in August 2006. Everyone know that The Govt. of Tamilnadu has announced a rebate of Rs.30.00 for the LPG consumers after the price hike, throughout Tamilnadu who have one cylinder only. Few days back, I got a bill of Rs. 339.00 along with a refill. When I called the retailer, they told me that they had instructions that it would be applicable to customers who hold a valid ration card. I want to know that whether such a direction is there or not. Moreover, I had applied for a ration card at the Civil Supplies department in T. Nagar in December 2006 itself and they had given me an acknowledgement for that. The verification has completed long back by the department officials. I had duly informed this at the Gas retailer then itself and gave a photocopy of it to them. Since the supply of Ration card is the duty of The Civil Supplies Department and the supply of LPG is of another Government Agency Indane, who is responsible for this?

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