[Resolved]  Indane Cooking Gas — gas not supplied even after 12 days of booking

Address: Bangalore, Karnataka

I have made a request for supply of gas (cooking) cylinder on the toll-free-number 1260 on the 3rd of april 2010 (service number 2). I did not receive the cylinder till date. I am registered with Murali Enterprises (Indane Gas Distributer- Code 593521/ Bangalore Code 981), who supply Indane Gas to my household.

On enquiry I was answered by this rude service-(gas supply)-provider, Murali Enterprises, that she had sent her man for Inspection and I did not pay Inspection fee of Rs.70/. That is the reason she has not supplied gas cylinder to my household. Whereas, the fact is that we did not have any person doing gas-inspection at our premises anytime during the last 6 months. It is a clear case of cheating customers in order to collect Rs.70 as Inspection Fee.

Further, she said that she does not take booking of cylinder on the toll-free-number. If that is the case, I am asking "why is the service of a toll-free-number provided for the customers?
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Aug 14, 2020
Complaint marked as Resolved 
 
10 Comments

Comments

Indane Gas — Non supply of Gas Cylinder even after 28 days of booking

Sir/Madam,

I am a customer of LPG with M/s Yadu Gas Services, Ghaziabad with Consumer Number :33450.
I had booked for refilling of LPG cylinder on 23/12/2007. I was told that refilling may take 4-5 days. But even after laps of about a month I have not received the cylinder. During last one week I have made a numerous calls at [protected] for reminder. Every time I am told that delivery would be made by evening or so....
but no effect so far. Today the concerned person it not even picking up the phone.
Moreover this agency has not provided the book on which date of booking and delivery of cylinder is marked with sign. On asking about this they only gave me the tel numbers on which booking can be made.
I am not sure when will i get the cylinder.
I am not sure what can be done to set these black-marketer right in this country..................

Indane Gas — gas cylinder not delivered after 12 days of booking

We have booked gas ( agency : Navratna Enterprises, MG Rd)by phone & today is 12th day, its still not delivered.Our consumer no is:17326
sv no is 063789, my add is :1.38.1559 Indiranagar, Secunderabad.Kindly do the needful at the earliest

Indane Cooking Gas — booking not registered

I've booked one cyllinder of coocking gas on09/05/2009 over telephone no 1260 with serial no 02, but till 28/05/2009 the gas did not reached my address &on inquiry at distributor's office I came to know that there was no record of booking through 1260. again they have booked the gas with same serial no 02, which also did not reach the destinationtill date.
My contention is what is the dependability on 24 hrs bookin system.& when gas cyllinders are deliverred with in 10 days at present why my booking has not served with priority taking the booking date as 09/05/2009.& who will be responsible for my inconvenience?

Indane Gas — gas cylinder not supplied since 12 days of booking.

I am a consumer of INDANE since last 22 years. Presently I am having my consumer No.13736 with NEEL GAS, Rampur Chowk, Narbada Road, Jabalpur. I have booked for a gas cylinder on 18/09/09 and reminded the dealer over phone/mobile for 09 times. They assured for delivery on next day. The cylinder is not delivered ason 29/09/09 by 10.0a.m.

Due to the false assurances non-of my family member can moved out of the house even to see & perform puja during Dussera festival which is disgusting! On earlier occassion also I lodged a complaint with IOC, Mumbai which seems to be redressed without any valid reasons. The IOC should look into the matter and see the reason of deficencies in service by the dealer. No body should be allowed to play joke in an irresponsible manner may it be the dealer or INDANE.

Sincerely,
B.P.Rath, [protected]
Sir/Madam,

I am a customer of Indane LPG with M/s Vaishnawi Gas Agency, Dhurwa, Ranchi, Jharkhand with Consumer Number :VI 07710. I had booked for refilling of LPG cylinder on 20/10/2009. I was told that refilling may take 4-5 days. But even after laps of about 20 days, I have not received the cylinder.
I am not sure when will i get the cylinder.
I am not sure what can be done to set these black-marketer right in this country
Pse. take necessary steps in this regard.
Thanking You

Shyam Babu
([protected])
Address:
Quarter No.: DT-1117
Dhurwa (Dam Side)
Ranchi (Jharkhand)

Indane Gas — Did not provide Gas after 12 days of Booking

Dear Sir/ Madam,

My customer No. is 00155676 and address is B-326 Lajpat Nagar, Sahibabad, Ghaziabad Uttar Pradesh Pin 201005.

Following problems at United Gas Company Sec 4 Rajendra Nagar Sahibabad Ghaziabad Uttar Pradesh Pin 201005.

Problem we faced this time is

We did not get the filled cylinder after booking of 12 days and they asked to come after 15 days. Since this delivery gets delay by more then 10 days, we will again face the problem as they do not accept the next booking before 21 days of booking. Ours is a big family two brothers family and parents. Please let us know how and where I can complaint.

Thank you!

Hi,
I booked gas on April 1 2010 from CITIZEN GAS ENTERPRISES, J- 26 MINI MRKT, ALAKNANDA, NEW DELHI. Customer Number - 11371. I repeatedly followed on the delivery of the gas and made several request to do the the same however the concerned people are not at all cooperating also they are not providing the booking number so that we can lodged a complaint. It is almost 15 days over the booking has been made. This is extremely unacceptable.
MY CUSTOMER ID iS 12120 BUT BUT PAST 12 DAYS I AM TRYING TO BOOK A CYLINDER ON PHONE BUT NO BODY IS LIFTING THE PHONE AND MOST OF THE TIME FULL DAY THE PHONE IS ENGAGE.

Indane Cooking Gas — Not supplying the cylinder after booking

My consumer no. is 3428-G. And name is subey singh. I live in sector - 17A, house no.641. I have booked a cyclinder on 23rd december 2011. But till now I have not received my cylinder from Mata Sheetla Gas Agency, Opp. Sector- 14 gurgaon. Either they will not pickup the phone or if they will pickup. they will give a whole lot of excuses. and everytime they do the same thing. I am totally fed up with these things. there is nothing where we can complaint against these people.they just make the people fool. there is 1 lady sitting on the counter if she will pickup the phone she will give only excuses, nothing else. now it's almost 20 days that I didn't get the cyclinder. then if i will book the cyclinder they will say that they will book it after 21 days. If in 2 months i will get only 1 cyclinder how will I manage. They say that there is no supply from company side. When company cannot deliever the cyclinder why they are giving new connections to people. just to make people fool. are we . why don't you take any action against these people. or they will just make the people life miserable like this only.
Respected,
Sir/Madam,
My gas booking date 11-04-12 but gas cylinder not deliver when i call her date 26-04-12 then she told me i will deliver gas tomorrow[protected] but gas not deliver.every consumer of this agency faced these type of problems.
My name - Ajit Kumar Singh
consumer No. 11909

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