[Resolved]  Indane — non delivery of cylinder (Refill) in time

lindane — no refilling is given in time

Dear Sir,

We have one gas in our home, and we are join family and we are total of 19 person and we have single gas clinder

We are the customer of Rajesh Gas Agencies in Madhavaram Chennai-60. and our sonsumer No: 6857, we have been booked the gas on 06.5.08 and till date we have not receive the gas,

i came to know that our delivery has been given to some other person and we dont get service from the rajesh gas Agency.

When we asked for complain book we were not given, we like to take nessery action.

lindane — Non in time

Dear Sir,

Sub.: Gas Connection No.R-41065 - Raghu Gas Service,
28-29,Kamla Nehru Market,Khandsa Road,
Gurgaon,Haryana.Pin-122001


I have been trying to book my cylinder for the last 6 months in time , but I am unable to contact any of their numbers. Either the phones are ringing or busy. There is no 24 hour booking no. as well as the helpline nos. are also not responding.
I had requested the matter to Mr.T.C Sharma through phone,messages ,he provides his cell no ,but most of the time this mobile switched off.Every time my family disturbed as telephne booking are not possible and every time I am not able to go to their office to book the refilling request.Since I am working in private co. I have no time.

Please solve the problem permanently & immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many months as any of their phone either they are not working or no body picking the phone.

This is a pathetic state of condition as on dates where we are thinking telebooking etc for Delhi.If it is for Delhi then why this type unprofessional Gas service providers are still in Gurgaon.Why there is no service?

Request to understand the worry /importance of mail and help me.

Thanking you,

Yours faithfully,

K.S jena
[protected]

To,
The Chief vigilance Officer,
Indane Gas, IOC Ltd.
Sub:- Too much delay in delivery of gas cylinder.
Sir,
With reference to the above I have the honour to inform you that I am a Indane gas consumer vide no.006233 and the name of my gas agency is Prazzalak Indane Star Distributor, Pathsala, Dist- Barpeta(Assam), Pin-781325.The gas agency make too much delay (about 50/60 days) in giving refill cylinder, thereby making it impossible to get the allotted 9 (nine) numbers of cylinder approved by government of India. After getting one cylinder the customer have to book refill cylinder after 16 days and delivered the booked cylinder in about 50 days. A enquiry of the consumer gas booking card will reveal the actual fact.
Therefore I request you kindly to make a ground level enquiry at the agency so that customer can be helped.
Yours truly,
Dadhiram Kalita
Vill-Kuwara, P.O.- Patacharkuchi
Dist- Barpeta, Assam, Pin-781326
Contact No.[protected].

Dear Sir,

My consumer no is 56442. I book for refill cylinder on 02 Aug 2015 and received message that my cylinder is registered with ref No. 695187. On 13 Aug 2015 received a message that cash memo [protected] generated for booking no 695187 shall be delivered shortly. On 18 Aug 2015 a message received my refill booking stands cancelled. Then I again book for refill cylinder on 18 Aug 2015, but still not received a refill gas cylinder. My Distributor name is Captain Gas Agency Pratap Vihar, Sector-11, Ghaziabad (UP).

Please take necessary action to avoid hardship of a poor family.


Regards

SK Sharma
Ex Army Personnel
D-393A, Pratap Vihar, Sector-11
Ghaziabad (UP)