[Resolved]  Indane Distributor, Gurukrupa Gas Service — Non supply of indane LPG cylinder

Non supply of indane LPG
It is deeply regretted that in spite of repeated request and personal approach by 72 year old person the agency is not booking the cylinder request and delivering the same. The reason for not booking is the they have not received the notification that though the notice to deliver cylinder though the house has pipeline connection. How this can be possible that the agecy will not receive a notification which was printed in the news paper. Moreover the residence is in two parts one in the name of Harishbhai and other is on my name i.e. Bhavin. Paying tax for the same. Providing that evidence also he is not agreeing to book the request. The pipeline connection will not be extended to the 1st floor as Vadodara Corporation rule. So it is required to have gas cylinder to be available for home purpose. They don’t even answer properly to our questions saying that they have not received notification . Such foul play is on going at Gurukrupa Gas Agency, Karelibaug Vadodara. Kindly please advise me in this regard as my father is frustrated visiting the agency on cycle though having old age. Also let me know how to change the agency in the Nizampura area of Vadodara.
Customer No. 7058
Name: Gajjar H C
34 Parshnath Society,
Nizampura,
Vadodara - 390002
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Aug 14, 2020
Complaint marked as Resolved 
 
6 Comments

Comments

lpg-indane — non supply of Gas by distributor

Sir, I had complained to the Indane, Area Manager, Chennai, that the LPG retailer is giving lot of problems and not suplying gas on the 10th december, and reminers thereon and third reminder asking him to give me an appointment so that I can meet him in person and explain. Since there was no response, I lodged a complaint through this portal about 10 days back enclosing the copy of my letter. NO ACTION HAS BEEN TAKEN , OR EVEN ACKNOWLEDGEMENT OF THE COMPLAINT.
I wonder what the Concerned officers at the other end are doing.
The only remedy is for me to APPROCH THE CONSUMER COURT THRO MY LAWYER. I am undergoing lot of problems due to non supply of LPG gas to my house.
I am am Senior Citizen (69)
This forum my personally take intrest in the matter and let me know the action taken.
S.Doraiswamy

lpg-indane — Clarification - LPG supply

Dear Sir,
I am getting very delayed gas supply from my supplier. I wish to know the following details regarding LPG refill supply.
1. what should be the minimum number of days between the two successive deliveries of LPG.
2. what is duration within which gas should be supplied to the customer, once the delivery bill prepared by the dealer. In my case they are taking 15 days.
3. When I can book my request with the dealer for the supply of refill, from the date of the previous supply.
Thanking you

KRIPA GAS SERVICE — NON SUPPLY OF LPG

To
The Marketing Manager,
IOCL,
Anna Salai,
Chennai

Dear Sir / madam,

We have booked cylinder and had been waiting for more than 15 days now. Whenever we call gas agency (kripa gas service, chromepet) they are not ready to pick the phone. When they answer, they answer with much dificulty and give the reply you will be getting gas in 2 days time. We have been hearing this same answer for past one week and since my parents are very old and they are not in position to go out and have food in some hotel and they cannot run out to hotel for coffee & tea everyday. We do not have kerosene also for our ration card. Few people who booked after us already received gas from same agency as well. It is unfortunate to have very poor customer service from this agency. Kindly request you to consider old age people in mind and supply without any partiality to everyone in fixed period of time.
If i reveal my full identity, this agency will not always have grudge against our house. better not to give my full identity. So i am avoiding. sorry for that. I do not want my old age parents to suffer because of this complaint as i am mostly out of station due to my work nature.

thanking you

yours sincerely
S.Rajesh
sir
i am Asha Gas service custmor from deoria pls gime me 1 gass
i am Asha Gas service custmor from deoria pls gime me 1 gass
cut the connection of lpg gas
without any quary guru krupa gas cut our lpg gas line and after he say give us arji .. after arji he dont care about arji 3 time i have go his office but no any response . after his person come at our homes 2 time checking.after cheking he decided no gas line in u r home .after i book our gas and he say i will send u with in a week.
no any care about customer guru krupa gas service.
udharam khushalani
baroda 390006

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