[Resolved]  Indane Domestic Lpg — refusal to book refill order

Address: Kolar, Karnataka

My name is H.Padmanabhan. i am consumer of Indane Domestic lpg with M/s Kitchen LInks. Indane gas agency at robertsonpet, Kolar Gold Fields.. Kolar District, Karnataka. my consumer Number is 9729. I have double cylinder connection. I have booked for refill on 23/1/2012 and the Kitchen links lpg provider has made the cash bill on the same date ..but delivered the cylinder only on 1
2
2012. When i tried to book order for refill of the second cylinder online i was instructed to book on 13
2
2012. But when i telephoned the kitchen links lpg [provider they have refused to book refill order for the second cylinder.. telling that they will book order only after 30 days from the previous delivery
then that becomes a single cylinder delivery. What is the purpose of me having double cylinder ? But </s Kitchen links is not ready to answer that point. when the cash bill is dated 23/1/2012 why did they made the delivery on 1/2/2012.
The agency is misusing the booking of refill order and black marketing customer cylinders for a week to commercial users. This needs to be looked in to. The Indian oil company complaint's online registration is very cumbersome and does not work ..