[Resolved] Indane — Delay in getting new connection

devendargill

Sep 26, 2011

Address: East Delhi, Delhi

Sir
My name is Devender Singh Gill and I applied for a new connection [no.3148 dated 20/01/2011] in name of my wife Mrs. Madhu at the under mentioned agency

Babarpur Gas Service
C 3/4, KABIR NAGAR, BABARPUR ROAD, SHAHDARA, DELHI-110032.
22810334

Till date I haven't got my new connection. Whenever we go to agency they are always ready with some excuse or the other. We went to agency on 09/09/2011 then they told us to come on 15/09/2011 with affidavit. When we reached on 15/09/2011 they asked the gathered crowd like ours to come on 25/09/2011. When we went there yesterday i.e.25/09/2011 they simply put up a notice stating " Due to shortage of stock the agency is not issuing DBC and new connection ".Sir my wife is pregnant and it is not possible for her to go there quite often. I am also a service person and I can't take leave every now and then.
Previously I sent an e-mail regarding the above mentioned matter to 'Indian Oil ' and in response to that I got an e-mail from some Vishal Pandey from the id- [protected]@gmail.com in which he asked me to send the name of the concerned agency. I send him the details on 20/09/2011 but till date I have got no response.
My contact no. is [protected]
Sir please guide and help us.
Regards

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Aug 13, 2020

Complaint marked as Resolved

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Comments

nitinunique

Dec 26, 2013

Dear Sir/Mam,

I applied for a new Indane connection through Indane website on 11th Dec'2013 (ref number - N[protected]) in Gurgaon with 'Mata Sheetla Gas Service'. Through the toll free number [protected], I was told that I'll get the connection in 7 working days. I contineously followed-up but the only response was to wait. On 20th Dec'2013, I registered complaint with customer care (complaint number 1156975). The complaint is still in process and there is no positive response.

Request you to look into the matter so I can get the connection. If there is any other step to be followed, kindly suggest.

Thanks and Regards
Nitin Garg

mshankar86

Sep 24, 2014

Hi,

I am Shankar Staying In Tambaram, Chennai I booked Indane New LPG Connection on 24th May 2014 in Saravana Gas Agency, Perungalathur, I received the letter from the Gas Agency on 24th June 2014 stating that my New connection booking has confirmed and request the person to come to Agency for getting connection.

From the Past 3 months i am contacting the gas agency saying that no stock is available right now.You may call after 1 months.so i am strugging a lot without having LPG Connection.So i request you to kindly deliver the LPG Connection as early as possible.

My Wait List Number.[protected] Dated[protected]

Regards

Shankar.M