Indane Gas — Not Delivering cylinder at right time

Address: Chennai, Tamil Nadu

Dear Sir/Madam,

I have booked my cylinder on 12.10.2010 but the cylinder delivered on 02.11.2010. At the time of booking they are telling we will put cylinder after 15 days from the booking date. As per their statement they have to put cylinder on 26.11.2010. I asked that delivery man why you have not put cylinder for me, he said he already put my cylinder to someone else, if you want cylinder immediatly you pay 100 rupees extra I will put now itself. Asking my rights itself I have to pay extra money to get cylinder. I told that man I will give complaint he said do whatever you can as very cool. After that I called to that agency and said your delivery man is telling like this. They not even worried they themself supporting to that cylinder person.

They replied to my neighbour's also same as what I said above.

Kindly take necessary action on the Agency and that particular person

My consumer number is 20363 (D. Srinivasan)
Neighbour Consumer No. 2524 (G. Kauveri)
Neighbour Consumer No. 5205 (S.Ponni)


Regards

Srinivasan D
Sr. Engineer,
Audco India Limited
Manapakkam,
Chennai - 600089

Agency Name & Address:

Sivasankar Agency
Kunrathur Road,
Porur
Chennai - 600116