[Resolved]  Indane Gas Agency — Delay in refill supply.

Indane Gas — supply of refill delayed beyond ten days

Sir,
My Consumer No.19289 @ ANBU GAS INDANE AGENCY
([protected]@vsnl.net)
Previous Indane gas refil bill date 4/9/2008
Previous Indane gas refil supplied date 18/9/2008
Indane gas booking date 9/10/2008
Supply not given till 19/10/2008 (Sunday, 7.04 pm)
Assured supply before 21/10/2008.

My complaint is

1) When I approached AGIA on 9/10/2008 I asked to come after 2 days but when I explained they accepted for registration?
2) They have entered my registration number 19289 by a pencil
in a register which I feel is not a correct way
3) When I asked for my waiting list number unwillingly they promised they will inform over my telephone but they failed.
4) When I contacted they said my WL no.2308 which i feel is not correct.
5) When other agencies are able to supply the refil with in 10 days Why our agency is delaying beyond 10 days.

Moreover when I have approached them for the reason why the delay is? I have been treated as an enemy.

I was a consumer for indane gas since 21.12.1985 (24 years) and this is the first incidence occured that challenged my confidence with IGA because

1) I don't know my waiting list number

2) I don't know the fate of my registration

3) I don't know when I will get the refil supply

I have no other option but to approach you.

Kindly ascertain and inform whether I can get the refil supply and if so when I can get the refil supply?

Yours truely,

Indane Gas — Delay in supply above 30 days

Consumer No: SB 0605.
Distributor address : SB Gas (DBC : 0097505 )
S.B. Buildings
Temple road
Maithanum
Varkala - 695141
Ph :2601680


Illegal supply of LPG gas to HOTELS, BEACH RESORT & delay in resident homes. We are not getting gas cylinders after 35 days from day of booking every month. I have booked gas cylinder on Nov 25 till day no response from their side. They are not attending calls also. the situation is really worse. It is time to do legal action against them.

Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.

Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia

Indane LPG — non-supply of cylinder for 41 days

I am a customer of Karuna gas agency, Surendra nagar, WHC road, Nagpur, vide customer no.18988.
I had booked on 11/06/09. my wife enquired over phone for 12 times & i too for 3 times.
most of the times answers were rude, also to me. today also he assured to supply.
This is a routine experience.
kindly do needful to rectify the problem & acknowledge.

Indane Gas (Vinayak Agency) — Delayed delivery and wrong info provided

I have booked the cylinder through 24 hr booking service (ph :1260 and booking no: 1) on Sat Aug 1st 2009. I was expecting delivery by Mon Aug 3rd (Sunday being holiday). Obviously I should not expect things to run smoothly (from my past bad experiences with Vinayak Gas Agency), I had to recheck with them.

Now 1) The phone no: given are either not functional or not attended. 26641029, 26536294, 22441020 and 26645933. I have to keep trying so that someone will attend the phone.
2)After my nearly 1hr of trying i get through 26536294 and not surprisingly The lady was very rude and insensitive to me.
3) As per her explanation, 24 HR REFILL BOOKING NO. DOES NOT EXIST.

Now I need to speak to someone who is responsible to print this no, on my previous bill and need an explanation as to why consumer is supposed undergo such a stress to listen to rude, insensitive employee and wait forever to use the gas?

Indane Gas — Delay gas supply and less gas in cylinder.

Hi,
i have taken the indane gas connection from setal mata gurgaon. They are giving date to supply after booking but not supplying gas in proper time. When they are giving gas, the cylinder is not complete of 30.2 kg. Please take action on this.

Dear,
Where public complaint seem to ornamental matters of Indian top officials by politics or govt. servants where shy of mankind & meaning of public stay in book for which We are happy with making complain & they are happy with their ornaments.Another ornaments I give for supply of Gas supply more than 33 days .Pl. do something many acting for complaint suppress I have seen, so new play launch.

[protected]

Indane Gas — Delay in Gas cylinder supply by the distributor

Delay In LPG Gas supply by the distributor
indian oil LPG Gas
Location: West mambalam chennai


late delivery of cylinders

My consumer no.43920 and I am a resident of B-4 Ramjee Flats , 35 Rukhmani street west mambalam chennai 600033 (My cell No. is [protected] M/s Vir Gas agency West mambalam ) is the distributor for my connection.

When ever we book for refil the cylinder , It takes atleast 20 days to give the supply , reason being said by the distributor is there were lot of bookings and the supply is less.
whereas the other distributors used to supply within 10 days of the date of booking

There is a ceiling from the oil companies the you cont book another cylinder within 21 days of the the last cylinder supply date

In my case 21 + 20 days of supply delay total of 41 days , resulting my both the cylinder get emptied before i am getting the supply

will the Indian Oil Corproation chennai officers look this maters and advice the vir gas agencies to normalise their supply


K Ramanathan
west mambalam

Indane Gas — delay in gas cylinder supply

Dear Sir/ma'm,

we had booked our gas cylinder on 17/06/2010 and we have not yet get the same till now. If we try to contact the gas agency their telephone remain busy and nobody pick up the phone. Our gas agency is in Vasant Kunj and our consumer no. is 1780. Sir, please do something to resolve this problem.

Thank you.

Dear sir

i am indian gas costmer in jaipur. sir i have some problem with gas agency my last cylinder supply on 26/10/2010. After that my self book my gas last 15 day ago but the not supply cylinder. i ask to agency they told me your cylinder supplied on 29/11/2010 so we give you to after 29/12/2010. sir my self not recived any gas cylinder on that date. how my gas book and cylinder supply to any other person. ther is no entery in my book on 29/12/2010. so please verifie this mater and give reply me on E id :- [protected]@yahoo.in or [protected].


Thank's

Mahendra Kumar Meel
Manager Security
Jalmahal, Jaipur

Indane Gas — Delay for cylinder

I am an indane gas consumer no : 14127. I made an online booking on 14.7.2011, and have not received the delivery till now. I made the booking by online on mobile and received the booking confirmation number 217869 as well as the message that the cash memo 14243 has been generated. But til... pending i have lot of problems delay for delivery in cylinder every time same problem face

Dear Sir,

I, Anthony D'Cruz is Resident of Munirka is having Gas Cylinder Consumer No.6302. I am not at all satisfied with the services provided by M/s.Arjun Enterprises-Munirka. Mr.Mukesh one of the staff members talk in such rude manner to the Customer that is is un-tolerable. In the month of November'2011 I had booked the Gas Cylinder. It took almost 10 days to supply me the cylinder. On 26th December'2011 I had booked for Gas Cylinder and till 02.01.12 I did not get the cylinder and I was told 30.12.11 and 31.12.11 that it has already been sent but till 31.12.11 evening 6.00 the delivery boy did not turn up. Since two days they were giving us the wrong information to us. on 02.01.12 I called up and Mr.Mukesh picked up the phone and I asked him why you people are giving us the wrong information. He was very much rude with me and asked me when you have got two cylinder you should always keep one cylinder re-filled in stock instead of troubling us. You kept calling us three days that is why the wrong information is given. Then I said it my headache your job is to supply the cylinder when it is booked. Then he said no we cannot do like this. More the November'2011 cylinder got finished with in 20 days of re-filling. I am very much confident that, the delivery boy are mixing water in the cylinder. Serious action should be taken with the Agency Staff members and the Delivery Boys. First of all they should be taught how to talk, handle and behave with the customer.

I hope serious action will be taken against M/s.Arjun Enterprises for late supplying the Cylinder and mis-behaving with the customer. More over proper check should made with the delivery boy that, how they mixing water in the cylinder.

Thanks & regards


Anthony D'Cruz