[Resolved] Indane Gas — delay in supply of refill gas

amar kumar

from Bhubaneshwar, Odisha

May 5, 2010

Address: Khordha, Odisha

Sir,

I am a consumer of Indane gas. My distributer is M/S KLEEN Gas,Kharavelanagar,Bhubaneswar.My consumer no is KLG/2713.I had booked for refill cylinder on 7/4/2010 and booking serial number is 1854.In spite of my several visits with a request to supply me a refill cylinder against my booking,they have not yet supplied the same to me till date. The diffculties due to non supply of refill cylinder are known to everyone o[censored]s.It is needless to explain more.
It is our humble request to look into matter which act we shall be highly obliged to you.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant3509426

from Kolkata, West Bengal

Mar 20, 2010

DEAR SIR,

SUB : COMPLAINT AGAINST GAS DISTRIBUTOR VIDE DISTRIBUTOR CODE NO.99041388 OF DANKUNI GAS DISTRIBUTOR.

I HAVE BOOKED GAS ON 15/02/2010, VIDE CASH MEMO NO.6361, THOUGH THE GAS SUPPLY DATE IN MY AREA IS ON 23/02/2010, I HAVE NOT YET RECEIVED THE GAS TODAY ITSELF. THIS TYPE OF PROBLEM IS FACING IN OUR AREA REGULARLY. THE DISTRIBUTOR IS NOT IN A POSITION TO LISTEN THE PROBLEM OF THE CONSUMER. TODAY I.E. 20TH MARCH,2010 ONE CARRIER NAMELY "PROSENJIT" KNOCK THE DOOR FOR GAS SUPPLY WITHOUT HAVING THE BOOKING SLIP. WHEN ASKED FOR THE CARRIER SAID THAT THE SLIP WITH THE DISTRIBUTOR. I IMMEDIATELY RUSHED TO DISTRIBUTOR TO ASK WHETHER THE BOOKING SLIP WITH THEM OR NOT. THE DISTRIBUTOR NOT LISTENING THE COMPLAINT ONLY GUARD THE CARRIER TO SAY THAT THE WHOLE RESPONSIBILITY REFERRED TO ONLY CONSUMER AND NOT CARRIER. KINDLY LET ME KNOW WHERE IS MY FAULT.

B19592010

from Bhubaneshwar, Odisha

Sep 10, 2010

Kleen Gas, Bhubaneswar — Non Supply of Refill

I have booked for refill cylinder on 19.08.2010 with KLEEN GAS, UNIT-III, BHUBANESWAR. Till date I have not been supplied the same. No body is responding the telephone and when we go to the office of the Gas agency, it is found closed. How can I get my refil ?

The dealer is not accepting fresh booking of refil within 15dys of refil supply, which is normally supplied at a span of 20-25 days, means a consumer cann't get a refil before 34-40dyas even though he might be having a double cysinder connection. Why ? Is there any fixed rule for this ?