[Resolved]  Indane Gas — Gas agency not giving rebate of Rs 8 on cash and carry

Sir,
There is a gas agency operated by name Sub-Area gas agency 92 Andaman road garhi cantt which does not provide home delivery of gas cylinder they provide cylinders on booking which is done manually and booking by phone is not provided. Customers are directed to take their cylinders still they do not give rebate of Rs 8 as stipulated under IOC guidelines the agency collects about 40 to 50 thousand rupees per month by this and where they are spending this amount is never shared with customers. Is IOC has given special permission to this gas agency to disallow rebate.