[Resolved]  Indane Gas — Non delivery of Gas refills in time by Radhakrishna Indane

Even I have the same the same problem with this Radha Krishna Indane dealer. This delivery man by the name of Omprakash again creates such situations to avoid cylinder drop if you don't pay him hefty extra cimmssion that you'll keep on waiting for long but cylinder won't come. Twice in contunuation he's coming to our flat sticking the slip that nobody is home whilst people are there 24x7 cuz of bedridden patient in my house. And alas that they don't even pick up any of the phone numbers given to the customers hence making it compulsory for customersd to physically go to their shop. This way I believe they pre decisively encourage the extra charges to be given to delivery man by customers so that the gas drop continues timely.

What surprises me is IOC's apathy to it. Would there be somebody/some authority to safeguard customers from this undeue 'mahina vasuli'. My Reg no. is 008496. Request IOC/ Radha Krishna management to be a bit user friendly & conscious on this.

Even I have the same the same problem with this Radha Krishna Indane dealer



am facing very bad service from radha krishna indane distributer which is located in wanwadi

pune.( my consumer number RK 10952)..

I had booked a refill on 1st novenber 2010 and booking no- is 117. Afer november 10th also i

didnt recived the cylinder..

The problem is not created by distributer, its created by the delivery boy..

Delivery boy told me that he came to my house and no one was ther in my house.(delivery boy mob

no-[protected])

That statement is wrong, since i cant see any sticker in my house door and i checked with my

security, he had confirmed me no one came from indane to my home.
More over all time my mom is avialble in the house.
The delivry boys lied to me and he cancelled my booking, now i am struggling with out Cooking

gas...


Today 12th november i made a call to radha krishna indane distribute[protected],[protected], and

they told me my booking is canncelled and they booked a new one (bookid id 2094)

I do have small baby, i am unable to provide prpoer food my baby.

i am not sure when i wil get the refill.

please help me.

I have same problem ... i gave booking on 27th Jan '10through their telephone IVR system. We kept waiting and no delivery happened than we checked again by personally going to the radha krishna office. The fellow there says that they didnt take the booking as it was close to last cylinder delivery. Then he took a fresh booking on 9th Feb'11. Today is 20th Feb'11. Both my cylinders are empty and despite calling up yesterday and they promising delivery today and me going out to teh delivery point and checking with the delivery boy, they have not given the delivery slip to the delivery boy. I am avery old customer of Radha Krishna Indane( consumer no 219) and it has been my experience that its the office which is uttery unprofrssionally managed. Moreover the guys there and a girl there desperately needs some lessons in etiquettes. They bang the phone on you, specially when you get them after trying several times. Its high time than Indane give another distributor ship for the NIBM area, so that the load is evenly distributed and customers get better service.

The Radha Krishna Indane, Jambhulkar Chowk is a useless gas dealership agency. Consumer number 11150.

The Delivery boy came to deliver the cylinder yesterday at 10:50 am yesterday. I went to their office at 9:00 am in the morning. The Timing of their office was put up as 9 am -5 pm. I found no one there. one guy from their office told me to wait for some time who came in there at 9:10 am. The other three office personnel (LATE LATIFF's) came in there at 9:20 am. I informed to one of them on the counter telling him that I came to collect the cylinder that was supposed to be delivered yesterday. After 10 minutes of waiting there then he issued me a receipt and told me to collect the cylinder from their truck located 100 meters away from their office. I went to the Delivery boy there and asked for the cylinder. They told me that they are not going to provide me a cylinder on any case as their owner had told them not to issue a cylinder without his notice. I told him that i have a bill that was issued yesterday and they need to provide me the cylinder then.

He asked me to go back to the office and ask them about the same.
The Office boy spoke to me rudely and told me that i will have to wait for the cylinder.
Told them that i have WASTED an hour on this service.
He asked me to subscribe a weekend service.
told him that i am ready to pay extra as the cost of the cylinder was raised by the union government.

I called the INDANE customer complaint number [protected] and it unreachable !!!

Most IMPORTANT :--I saw a ton of certificates put up on the wall given by INDANE to this " RADHA KRISHNA INDANE " for outstanding service and work.

IS this the good work for which INDANE is giving certificates to RADHA KRISHNA INDANE " My GOD !!!

There is a saying in marathi . JASE RAJA THASI PRAJA


ANY BODY FROM INDANE PLEASE REDRESS AND ADDRESS TO OUR COMPLAINTS FROM RADHA KRISHNA INDANE !!!

Worst ever Gas agency I have ever seen, People working there think themself over and above Barrack Obama and Narender Modi. Those bluddy don't even have 0.001% of manners and don't know customer service. Indane guys please have a look into this. They are ruining your name and brand. They all are there mother .

The delivery boys are always charging more than the bill, also do not do any co-operation. extremely rude and harsh with customer. It is not worthwhile to choose this agency for gas.