[Resolved]  Indane Gas — not getting the booked cylinder

Subject: -- Service complaint against Temple City gas service, G T Road, Chheharta

Sir,
It is brought to your kind notice that above cited gas Agency is harassing its consumers by not supplying L P G Refill.
The position is that on booking a refill after 21 days, (time fixed by Agency illegally) time of home delivery is given after 15/20 days; waiting time is increased twice and again. So much so many a times even after expiry c/o a month Cylinders are not supplied on the pretext that truck is not arriving. Consumers of this agency are seen daily visiting the agency by wasting their job time but to no effect. Non arrival of LPG Trucks to this gas Agency only for a month or so is not understood. An enquiry from the owner (S. Subheg Singh) always disappoint by repeating the wording Truck is not arriving. No solid reason is disclosed. People are running here and thereto get Cylinders for cooking. Long ques may be seen daily outside the agency but the owner are using only main pretext Trucks are not reaching.
It is requested that in the public interest an enquiry may be got hold by deputing a Senior officer immediately to available the public to get rid of this problem. The matter is very serious and needs to be solved expeditiously.
Yours faithfully



CC to: - Food & Supply Minister of Punjab
CC to: - District Food & Supply Controller,
CC to: - Deputy Commissioner Amritsar
CC to: - Indene oil Corporation of India (I C O)