[Resolved]  Indane Gas — Correction of name in the database of IOC

my son Anil K Palhas gass connection from Arki,HP, SV No.932945, customer No.745, he got it transferred to Gurgaon where he is residing now which was done vide TV No.[protected]. In the Transfer voucher Anil K Pal has been named as 'Ajit K Pal'.To get the correction i went to the Incharge of the Civil Supplies Corporation, Arki who told that there is no software to do name correction so he did it manually but in the computer it remained Ajit. I again contacted Fiedld Officer of the IOC at Shimla who is looking after the area, he re-iterated that there is no software to make corrections and the name will remain as it is but the Gas Supplier at Gurgaon will give you new connection on the basis of TV and then the name will be corrected there since the Ciil Supplies Corp. office Arki has verified it. But the Mata Sheetla Gas Service at Gurgaon refused to give the connection because of the name error in the database. It is surprising that the such a reputed and huge organisation is harassing the customer for none of their faults. Will you please help to get the name corrected or issue directions to the Mata Sheetla Gas Service, Gurgaon to issue gas connection since the correction of name has been verified by the previous Gas Agency.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information