[Resolved]  Indane Gas — Irresponsible behaviour of TANUSHREE GAS Agency

Hi!

THIS MAIL IS SPECIFICALLY FOR THE NOTICE OF INDANE GAS REGIONAL OFFICE MANAGER (IF AT ALL THEY CARE FOR IT) .

MY Consumer no for Indane LPG gas is 26073, add- 176-G, mayur vihar, pocket -IV, phase-I, delhi. My service provider / agency is TANUSHREE GAS AGENCY, Acharya niketan Mkt, Pocket IV, Mayur Vihar. Ph no[protected].


Am hereby writing this complaint because I've finally thought of not reconciling with the situation. Firstly I would request the authorities to check and question the agency as to why do they keep their telephone busy by putting the receiver down ( this has been confirmed by me and I also had put back the receiver on the cradle so that they feel ashamed of their act) .It was because of this act of theirs that I had to buy a cylinder in BLACK last month.Finally i got a cylinder booked on personally visiting them. Now the second complaint is that I took only 1 cylinder out of my quota of 2 in a month in Jan. When asked for a fresh booking today ,4.01.2010 , they simply refused saying that I can't do that as the 21 day margin was not over. I fail to understand two things
1. where has this 21 day margin come from?
2. This is the 1st booking of Feb , so how can it be related to bookings of Jan, even if it was so I had not taken the second cylinder in Jan , so what did they do to it?
3. What will a person do in case the cylinder empties in 15days?????????? if this is the attitude of the agencies ?

I would certainly request some action against them or else I'll have to lodge a case in consumer forum against the company and agency for mental harassment and duty negligence in a weeks time .