[Resolved]  Indane Gas — No delivery of gas

I have booked for LPG gas to our dealer RAMA GAS SERVICE, Sitamarhi (Bihar) vide their cash memo no. 3042 on 10.1.2010.
Our consumer no. is 182.
the system of the Gas Dealer is to book a Gas is - he books for the Gas one month after when customer receives the previous Gas & the delivery will takes aprox. 50 days latter. It means the user should consume the 14 kg. LPS in 80 days. How it is possible? In the open Black market the LPG is easily available in Rs. 500/- t0 750/- . I don't able to understand from where the in the Black Market it is availabe? If consumer becomes in need urgently for Gas why not it provided by the INDANE to deliver immidiet to those customer who wants to purchase it in Rs. 500/- instead of 320/-? to avoid the purchase of a Commercial LPG.
After passing 25 days the Gas is not delivered uptillknow to me. My mothers age is 74 years & he is suffering from hreat dieses & dibities. It is not possible that food will be prepaired with wood firing due to the smoke of burhing of wood or K. Oil is harmfull for her.
So, Please assist the dealer to provide the same atonce.
Thanking You.
Arun Khemka
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Aug 13, 2020
Complaint marked as Resolved 
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Hi There!


Have booked Gas 15 days back, but, yet not delivered. we are trying to contact our Agency holder M/s Shrangeri Enterprises (Gurgaon) Haryana for the complain in this regard, they are not responding well and saying that you are not only costumer for us and also their is a huge pendency for delivery. (( IS THIS FACT ???????))

When we tried to purchase gas from their Gas Hooker, was ready to provide gas but in Rs. 550/-. when we negotiate and ask to give some discount in their rate, he replied that we have to give Rs.150 per cylinder to our Agency holder M/s Shrangeri Enterprises (Gurgaon) . and give reference that he is supplying Gas in market to Gas Refiller @ Rs. 600 per cylinder and giving us on Rs.50 less.

After Explaining these all, we have simple question that IS THERE ANY CONTROL ON GAS DEALARS?? AND HOW CAN A MIDDEL CLASS FAMILY CAN SURVIVE IN THIS CONDITION????

** I Have some snap of gas Refiller, can provide you, if required by you.**

We can request only in this regard, and needful action is in your hand.


Thanks
Rahul Gupta

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