[Resolved]  Indane Gas — supply of gas cylinder by karuna gas Nagpur

Dear Sir,
I am a Indane Gas customer with karuna Gas Agency, INDANE distributor,32,surendranagar,west high court road Nagpur [ph no.[protected]] and my consumer number is 57201. I have booked for a refile on 04th January 2010 over phone. They replied that they will Distribute with in a week.Its been 53 days,but they have not delivered yet.when i tried to call they hardely pick up the phone.and sometimes just pick & hang up the phone.they are dealing very badIly and their behavior is intolrable.My cylinder is empty due to abnormal delay.They are not ready to listen to customers and are dealing the customers very badly.
This happens to lot of Karuna gas agency consumers & consumers are not having much time to call them whole day waiting for them to pick up the phone. Please take necessary action.
Thank you
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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The executive of the company is demanding Rs 400/- instade of Rs 316/- for supply of the cylinder. No reply to phone call from the Karuna gas agency, Surendra nagar, Nagpur.
SMS received for sending the cylinder,but not supplied.
costomer no 10003.

Karuna gas agency, surendra nagar Nagpur- Indane gas — delay n supply of cylender

I have applied for cylender on[protected]consumer no. 17842) and was assured for the delivery of cylender withing 12 days. But the same was not delivered till date. Please do the needful in this regard.
Dear Sir,
I am a Indane Gas customer with Vidarbha Gas Agency, Ganeshnagar Nandanwan Nagpur and my consumer number is 27564. I have booked for a refile on 06th October 2009 over phone. They replied that they will Distribute with in a week. But after a weeks when I made a call to them they replied it will deliver with in 1 or 2 days. Again I called them on 16th oct 09.they informed me that they are not able to deliver your cylinder upto 20th OCT 2009. In person I explained the things to the agency and my cylinder are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. When I call to Indane Gas customer Care Officer as per his comments nobody are going to complain about the service of Ms. Vidarbha Gas Agency.This is the think not only happen for me but all Vidarbha gas agency consumers are not having much time to spent on complaints. Please take necessary action.
Dear sir,

From two days we are facing the gas cylinder leakage problem, i am trying to call the emergency moblie number given over the GAS BILL for leakage problem but that moblie is switched off till this time, i have also tried to call the gas distributor office number but they are not picking up the phone.

Please help me to resolve this problem, we are suffering vey badly from two days


Details

Emergency number given over the gas bill : [protected]

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