[Resolved]  Indane Gas — Harassment for Booking Cylinder

Address: Chandigarh, Chandigarh

Dear Sir,

Whenever I call the gas agency, it is a normal situation that either the phone is busy or the phone continues to ring and nobody picks up the call. My call is always made within their working timings. This is the matter which is faced everytime I need to book a cylinder.

This time again, on 21st December (tuesday) I was calling the Farid Gas Agency, SCF-213, Mani Majra, Chandigarh.Phone Number [protected], [protected]. I called up several times but the line was either busy or nobody picked the call. Out of frustration and need for gas, I went to the Farid Gas Agency myself. The booking clerk took my order but noted it down on the register and didn't update it on the computer. The booking clerk confirmed that the I will get the gas by 24th December.
I have been waiting for gas delivery since then till 28th December. Lastly, I went to the Gas agency again and this time the Booking Clerk told me that the computer is getting updated and gas will be delivered to you within a day or two.
I waited on 29th Dec also for the gas and called up at the agency to check the status. And this time I was told that they are running short of gas and hence, gas will be delivered in 1st week of January.

This is the kind of harassment they practice with the consumer. There is no kind of reliability by the service provider. I have been waiting for the gas from the last 10 days and I feel house arrested since I can't go out to do my work.

Please look into the matter as this is the situation I face everytime I need to book gas.
Please contact me on [protected]@yahoo.com and [protected].

Thank You