[Resolved]  Indane Gas Connection — DELAY DELIVERY & NOT ATTENDING CALLS

Indane Gas — Delay in Delivery & Not Responding with the customer properly

Sir

My consumer no. is 30865 with M/s Rose Gas Agency, Chennai, its contact numbers are[protected],[protected],[protected]. When we called on 27 th of September 2008 they told us the cylinder was booked but when we called back on 6th October 2008 they told that no one has called & booked the cylineder, so we booked again on 6th october 2008 and enquired about the delivery date, they have not commited the date, later when we called on 15th october they told us that it will be delivered within a day, but till 21st of october we have not received the cylinder so we called again on that day, they told us that it will be delivered by that day itself, but it was not delivered, When called again on 22nd October 2008 they told us to collect the cylinder from their Godown directly & disconnected the phone, Most of times they are not picking up the calls also
Kindly solve our problem at the earliest.

Delay in Delivery & Not Responding with the customer properly gas no23406 K2 international sarita vihar new delhi ph[protected], 26944520, 26944882, 26956808, 26956823 no replay

Indane Gas — delay in delivery & Bad service

I am Indane Gas Consumer No. 16760 under M/s Wardha Indane Gas Agency, Wardha - 422001 Ph.no.[protected].
Me & All consumer of this agency facing a lot of problems every times from above mentioned Agency, which is listing below.

1) I was booking for refill at 17/04/09 but till date cylinder not received.and taking last delivery at 21/03/09, today 47 days left cylinder not deliver to me.

2) For refill delivery, they have a system of booking gas cylinder 21 days after last delivery & For delivery 15 days time boundation after booking date. (total minimum 36 days) But in actully this agency take 45 days to effect delivery.If the consumer insist for delivery after waiting so many days they will say that if you require cylinder you go to our Godown for delivery which is 2-3 Km away from remote place. One has to pay at least 100 Rs.extra for transportation of cylinder.

3) All consumer of this Gas Agency may have complaints about this agency.If you or Indane gas authorities take survey about service of this agency, you will find very bad service of this gas agency. to harass the all consumer.

4) I have got 6 member in my family & one cylinder last for 25 days.How I can manage with such poor service of this gas agency.

I have full faith on Indane Gas Authorities.Please look into this matter seriously & take necessary action & instruct this agency not to harass the consumers like this.

DEVENDRA Thanking you.
[protected]

Indane Gas — Delay in delivering Gas connection

Sirr

I booked on 6th and was told 2-3 days. Even when I called on 9th was told 10th. I requested I have a single cylinder and would be glad for a early delivery. Was told 10th. Today again they say tomorrow...this harrassment is tortorous. Then the person tries to sell a second cylinder..what is this.??

Indane Gururaj (Aundh Road), keeps doing this time and again. Worst when I hear a person who booked on 7th got the cylinder.

Regds

Rajeeb