[Resolved]  Indane Gas / Cylinder — Misbehaviour & irregular delivery

Address: Saran, Bihar

Respected sir,
Consumer Name :-Surendra Singh
Consumer Number :-086
This is complaint about the misbehaviour & irregular delivery of the gas cylinder in our near gas agency whose name is MAMTA INDANE & owner is Smt. Babita Kumari in the above given address.
There is no proper delivery of gas cylinders and most of the consumer face lots of problems and also black marketing occur in the above mentioned gas agency.
Last time I complained about this problem in the zonal office of INDANE but they didn't take any action.I am Ex-serviceman and have some health problems.so I can't visit again and again to the agency.I and my wife only live in the village and all my sons,doing their job.So we are fully dependent on the LPG for our daily needs.Under consideration of above mentioned problem it is kind request to you to send a team to see the worst condition of this agency.You can contact me at [protected] for further inquiry.
I'm also mailing complaint to the Nodal Officer(Shri Shri Prakash).
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Aug 13, 2020
Complaint marked as Resolved 
 
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Indance Cylinder — Regualrly irrgular in Delivery

Customer Gas Card No 13094 Delivery Station Tarabai Park Kolhapur Mob No [protected]

Have booked cylinder on 06th Nov. Delivery was scheduled 8 days after booking. However till date there is no delivery.

Now the Delivery Station says I have to collect the cylinder myself as the vehicle driver is not on duty.


This is a state of Tarabai Park Kolhapur delivery station. Always poor in quality, lackluster conduct in customer service.

Now do we call you an Indian Company with Careless Cusotmer Service OR GOOD FOR NOTHING.

Indane Gas / Cylinder — delay in the refilling the cylinder

Iam a L P G consumer with Shankar krupa gas enterprises, no 157/A, L272/A, Hamasaraja lane, Halladekeri Main Road, Mahaveernagar, Mysore, Karnataka. My customer number is 25854 (Syed Tanveer Ahmed). i book gas every month on time (25 days after the delivery of the refilled cylinder)
the agency supplies the cylinder only after 10 to 12 days where as they are suppose to issue within a week. this month (january 2010) the agency did not supply the gas for 13 days and on the 14th day the delivery boy brings the cylinder with out the receipt, on demand for it he takes excuse by saying that he was informed to deliver the cylinder on phone by the agency and he had come directly from the godown and on a stressful demand for the receipt he threatens to take back the cylinder. this is the case almost every month which is causing us a great inconvenience. we request you to look in to the matterand take a effective action against the agency and do the needful.
dear sir i am the subscriber of indane gas kandharigas service rohini dehli 85 my dealar is not fin3e always give 2kg less in org 15kg . i made many complan but no ans by him pl not my complain . sanjeev mittal k no 00153 sanjeev mittal rohini dehli contact no [protected] thanku
sir i am a custamar of kandhari gas sec 2 rohini new dehli 85 my k no is km00153 indu mittal rohini that i am not satisfird by the dealar so he stop my papar and dad my account . u r req pl help me thanku indu mittal 2
Hello Sir/Mam



My name is S.K. Sharma, connection number (1156) Shop No.2 Pooth Kalan Budh Vihar Delhi-110086 i am using your gas services last 10 years, indian gas services was so good i am really lucky perosn because i am using indian gas services.


But last 2 month i have seen your services is so bad, i had booked my cylidner 20 march 2011 but still cylinder not delivered at my home. I had contact to your customer care, they told i have to contact

to my nearest branch. When ever i contact to our nearest branch they told me your cyclider will be delievred with in 2 days but still not delivered. I have no complaint for your indian gas services but your workers are not working properly.

Every delievred person doing froud with all customers. I want that please take action with your branch manager who hadnling all the delivered boys. If you take any action i am really gratefull to you.




Thank You

S.K. Sharma

[protected]
Respected sir,
Consumer Name :-V.P. Yadav
Consumer Number :-839T
i am to make a complaint regarding booking of cylinder through net. i have book my cylinder on 04.08.2011 at 07.50 P.M through net. Reference no. is 9964139 booking date was 06.08.2011. booking no. 3964. But today morning at about 09.50 A.M. i checked my status. i was surprise to see that it shows that my cylinder was delivered on 12.08.2011. but in fact till today that is 16.08.2011 at 11.55 A.M. i have not been delivered the cylinder. I have approach to my area Nodal Officer Mr. Malik at about 9.50 A.M. then he has assured me that please call me after half an hour. when after half an hour i approach to him he again told me that call me after half an hour. again After half an hour i am approaching to him, now he is not lifting the phone. i also want to inform you that last to last month i.e. on 03.06.2011 when delivery boy came to home to deliver the cylinder. after weighing the cylinder i found that 1.700 Kg was less then i have already written with red ink on the receipt of mine which was to be handed over to the Sheharawat Gas Agency, Sangam Vihar. But this nodal officer has done nothing.
Now, i think that there is mutual understanding with the Nodal Officer and the Gas Agency.
Under consideration of above mentioned problem it is kind request to you to send a team to see the worst condition of this agency.You can contact me at [protected] for further inquiry.


Sincerely

V.P Yadav
I am also facing the same issue.I got a sms saying the cylinder is delivered on 18-AUG-2011.Till now on 23-Aug-2011 the LPG is not delivered.when i am calling him the Gajjanna enterprises person is saying it will be delivered today but it's not happening. what is happening are the LPG cylinders diverted
Respected sir,
Consumer Name :-Vinod Singh
Consumer Number :-17998
I had Book a LPG cylinder on dated 27/03/2012 vide Reference No 8709970, booking No. 17490.but till date i have not recieved
refill cylinder from 10/03/2012 I am daily visit at agency but the agency person told
u r cylinder will be deliver with in one or two days.The misbehaviour & irregular delivery of the gas cylinder in our near gas agency whose name is BEDI INDANE & owner is Mr.. Bedi Ji in the above given address.
There is no proper delivery of gas cylinders and most of the consumer face lots of problems and also black marketing occur in the above mentioned gas agency.
Last time I complained about this problem in the zonal office of INDANE but they didn't take any action.I am serviceman and have some health problems.so I can't visit again and again to the agency.I and my wife only live in the Home and all my sons, doing their job.So we are fully dependent on the LPG for our daily needs.Under consideration of above mentioned problem it is kind request to you to send a team to see the worst condition of this agency.You can contact me at [protected] for further inquiry.
I'm also mailing complaint to the Officer(Shri Shri Manish Grover).
From 15days my only duty in morning is calling Indane gas to replace the cylinder. First they supplied a LPG cylinder which didnt have vacher/rubber to get inserted with regulator and it started to leak, on complaining they replaced it after 5days giving some or other reason where we managed to eat food for 5days from outside and got effect on health. And last weekend they have replaced our empty extra cylinder and wonder to see that it is also leaking and though informed and calling from last 3days they are not replacing it. I see no effect complaining about it to Indance gas agency. There is no answer for the question I asked them, who will be responsible in case of any fire accident at my home for their negligence. Please take some action against such buggers and punish well to teach them good lesson.
Hello Sir/Mam

Good morning sir, i have one concern regarding my IOC Gas connection, i had visited IOC agency Which is Sector -22 Delhi Himmat Gas Service. There your one executive sitting on reception i had asked to her for KYC fourm she told me i don't need to fill up any kind of KYC form, i asked to her why i have Indian Connection, she told i don't know about that. Sir her behaviour was not good, i want to fill up KYC form, please tell from where i will get that, or i need to fill up that or not.

Pawan Kumar
[protected]
Add- D 110 Rajiv Nagar
Delhi-110086

Mamta — Owner name and Address

Please send me these AirTel telephone numbers owner name and address.

[protected]

please help us.

Kindly do the needful at your end pls.

thnx n regards

Brgds
Respected sir,
Consumer Name :-KUNDAN KUMAR
LPG ID: 3 [protected]
Consumer Number :-CX96966
Distributor Code: 176981
Distributor Name: Subh Laxmi
I had Book a LPG cylinder on dated 6/12/2014 vide Reference No 900134, but till date i have not recieved, my adress is-kundan kumar, c/o mr n mahto bhojpur colony chas Bokaro, Jharkhand, pin-827013, mob no-[protected], please do the needfull for my home delivery services.

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