[Resolved] Indane Gas Cylinder Supply — Non- supply and non-cooperation of dealer of Indane gas

shivaakumarb

from Guruvayur, Kerala

Jan 12, 2012

Address: Bangalore, Karnataka

Respected sir/madam,

I am Shiva Kumar.B residing in Manjunathnagar, Bangalore -560010. My complaint is as follows:

My Indane gas connection no. Y38284 through Benaka Agency has been stopped, in spite of me submiting all necessary documents in duplicate like RR no (Power bill), Identity Proof long back. I have been informed to submit the records once again, and when we went to submit they are making us to run around many times for want of other details like Gas booking details (done 7 / 8 years back) and they are not responding rightly.

I tried to contact the Field Officer mobile no.[protected] given by Benaka Agency, which is not working.

Again I tried to contact the Bangalore office of Indian oil corporation with the contact number given in the website, and it is found not working.

I contacted toll free number :[protected] five times, some times they disconnect directly before hearing us, when available, their response is worst and they ask us to contact the agency once again.

Please get us some justice, as we being a good citizen have been deprived of basic amenities like this gas connection.

Hope to get a response at the earliest.

Thanking you,

SHIVA KUMAR.B
[protected]
[protected]@yahoo.co.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

V S BAID

from Pune, Maharashtra

Jan 17, 2008

Madhu Gas Agencies — Telephone not picking up

MY Consumer Number is RH 20194 with Madhu Agency . I have been trying for booking the gas since last two weeks. the number 22611514 and 22618691 is continuosly busy, it feels that the handset must hv removed to avoid booking.

Situation very pathetic.

look into the matter very seriously.

looking forward for remedial action.

V S Baid

PROF. R. K. SAXENA

from Delhi, Delhi

Feb 18, 2008

Indane Gas Cylinder Supply — VERY BAD SERVICE & BEHAVIOUR

Dear Sir,
I have a serious complaint against our Indane Gas Supplier M/S Madhu Gas Agency, Vardhman Plaza, Mayur Vihar Phase III, Delhi -110096, which are as follows:
1. Not picking up Telephone call for Gas Booking Since October, 2007 any time throughout days.
2. When we go personally to their office for booking they are very rude in talking and behaviour.
3. When we tell that we will complaint they tells us you do what ever you want to do.
4. They are very adamant and ill treat us.
I am a retired IITDelhi Professor and suffering from old age and diseases.
I sincerely request for strict and correct action against M/S Madhu Gas Agency, so in future they should not harass poor and innocent people of this undeveloped locality.
Hoping for early decisive and firm action,
Yours sincerely,
DR. R. K. SAXENA (Retired IITD Teacher)

abhishek

from Mohali, Punjab

Jun 10, 2009

Indane Gas — non cooperation

today i went to indane gas agency office d- block rajajipuram, luckow, for a new connection. the clerk there did show me some govt. clerk type attitude. also did not satisfied my query and spoke to me rudely .

SMT. PURNIMA PANDA

from Siwan, Bihar

Apr 11, 2010

Indane Gas — SUPPLY AND SERVICE VERY POOR

INDEN GAS SERVICE IS VERY POOR HERE. FOR GAS BOOKING AND EMERGENCY SERVICES IT IS VERY HARD TO GET ANY RESPONSE FROM THE DISTRIBUTOR'S TELEPHONE. MOST OF THE TIME PHONE (NUMBERS GIVEN BY THE COMPANY IN ITS WEB SITE) ARE OUT OF ORDER OR NOT RESPONDING. FOR ANY COMPLAINT OF LEAKAGE AND TECHNICAL PROBLEM THE DISTRIBUTOR IS NOT PROVIDING ANY TECHNICALLY SOUND PERSON, IT IS REALLY VERY DANGEROUS.

FOR BETTERMENT OF CONSUMERS AND THE COMPANY, THE COMPANY SHOULD TAKE NECESSARY STEPS.

THANKING YOU.

khandoba

from Delhi, Delhi

Nov 5, 2011

vikram gas agency at bokaro steel city never receive online phone. It is very difficult to contact him by phone call. we are totally fed up.

naveena_rai

from Bengaluru, Karnataka

Apr 2, 2012

Dear sir,
I've booked a refill cylinder on 2/03/2012, through IV R and received a message dt. 28/03/12 saying your refill booking no. 401957, cash memo 18705 generated, cylinder shall be delivered shortly but no cylinder was delivered till 2/04/2012. so why delivered late in your generated message please query solved my e mail address.

Consumer number - 36056
Agency: Devaganga Associates