Indane Gas — DELAY IN ISSUING DOCUMENTS

Address: South 24 Parganas, West Bengal

Dear Sir,

With utmost respect, this is to inform you that I am the consumer of P.L.Gas Service, Boral Main Road, Souther 24 Pargana, Garia since the new gas connection had been issued as on 29.09.2009. But it has been deadly regretted that till today I have not received any proper documents except the Memo No.343 made by Mr.Virmurthy. Henceforth, I have been continuously kept on waiting & waiting for more than three & half years over false promises & worthless excuses for the documents by your representatives.

Even, I had submitted Xerox copies of subsequent and relevant testimonials along with passport photo twice to Mr.Virmurthy as on 28.07.10 & 08.03.11 & to Mr.Kajal on 22.01.12 for documents & but in vain. I have been simultaneously kept on official excuses every time I asked for the same and became the victim of ‘Belief’.

Even on 03.07.12, I met with Mr. Sahoo the Proprietor of said Agency and submitted once again the same papers to him and he assured me to look into the matter seriously & promised me to issue documents before Durga Puja 2012 but till today the situation is same like before. On 20.02.2013 I visited his resident Office at Mallikpur and I came to know that they had lost my all documentation papers to go ahead and asked me once again to submit the papers. Helplessly I had submitted 5th times Photo & xerox copies of Voter ID Proof & Ration Card.

But, can you imagine how far I have been facing problems in contact with your official personal for booking purpose as because there is no permanent local area office at Champahati except phone number & collected cylinder from here, there & everywhere being a woman while not even a single time I got home delivery. Rs.100 is expensing extra to bring cylinder at home from too far distance for rickshaw fare. But its OK. This time they did not supply me the cylinder & told that without documents I have to pay Rs.971.00 or else wait for the papers.

Therefore, I would be very grateful to you if you be kind enough to look into the matter positively. I am really very tired and irritated over their valued diplomatic service. Please help me out Sir by issuing me the proper valid documents so that I can breathe peacefully. For me its a "CURSE " that I have taken connection from this Agency. 100% no doubt worst of worst service for last 3 & half years.


Your kind & valued co-operation is highly solicited.

Thanking you, Sir.

Yours truly,
Anita Sutradhar

C/O : Mr. Sadhan Sutradhar
Supada’s Old Ith Bhata
Kholaghata , Piali
P.O : Kalaria, Solgoyalia
Champahati Area.
P.S : Baruipur, 24 Pgn (S)
PIN : 743502. W.B
Phone No : [protected]
E-mail : [protected]@rediffmail.com