[Resolved]  Indane Gas — non delivery

mY CONNECTION NO. IS 44794 WITH GURGAON GAS SERVICE I BOOKED GAS ON 25TH jAN BUT THE NOT DELIVERED YET EVERYTIME I TALK TO DEALER HE SAYS IT WILL TAKE TIME.

Indane/Gas service — Failure of Timely Gas Cylinder

Dear Sir,
I am having a gas connection of Indial Oil with Customer No. 26102. I booked for refilling of my Gas cylinder by dialing Telephoe No. 1260 on 11.02.2008. Upto till today I have not received my gas. I am a private employee. I cannot take laeve from my office for mere gas refilling. Our Gas agency is Roop Gas Servce, A-1/23, New Kondli Delhi. Today I requested my office for late coming so that I can book my gas there. But upto 9.00 Am the agency was not opened. As such I have to rush to my office. The telephone no.s of this agency are always busy as they used to pick the instument so that whenever anyone wants to have a booking of gas the No. comes busy. Please help me to come out of this situation.

Thanks
Ajay Jattu
13B, Mayur Vihar Phase-III
Kondli , Delhi

my consumer no. TD2736 and i booked for LPG cylinder vide receipt no.4453 dt 10.04.08 S.N.141 but till date I have not received my LPG cylinder and when I am lodging complain on tel. no.2212129 at Damoder enterprises they say to book afresh.
i am failed to understand why they are not supplying LPG cylinder on my booked receipt no. i.e. 4453 dt 10.04.08

Indane Gas — Service failure

Dear Sir,
My Customer # 6468. I had applied for the second cylinder on[protected]WL#360) at my nearest agency of Indane APARNA INDANE SERVICES, PUDUPPARIYARAM, PALGHAT DT, KERALA...Every month I used to make enquiry about the second cyllinder. Once they told me that you have to apply again.. So I applied second time for the second cylinder on[protected]WL # 941)...
On 16-04-07, I got a letter from the Agency asking me to come and collect the cylinder.. But it is quite unfortunate to say that I did not get the cylinder at that time too...They simply told me that "there is no sufficient stock, we will inform you when the stock comes"...I don'nt know, whether it is the problem with the Agency or with the problmes related with the Distribution system of INDANE.
So far the stock does'nt come...Now I am confused..
What should I do?..
To whom I have to complaint?
If I wish to give complaint as per RIGHT TO INFORMATION ACT, to whom I will adress?
Please give me necessary advice and try to solve my problem immediately...

I have booked my gas cylinder on 26/05/08 but still it has not reached.Actually it's a mistake of the officer who was booking in indane office.He had mistake our consumer number(i.e KT3345).They inform us about this mistake when we ask them.They assured it will come today.But the same problem.
Ph:-[protected]

I have booked the cylinder on 20/10/2008 on phone booking (1260) at time 10:20 but I have not recieved the cylinder till now my consumer no is 8188 of druve gas agency jhandewalan karol bagh Delhi.this gas agncy phone no have may be always busy or not responded . i have also said this compliant to delivery boys come to the our area.

I have booked my gas Rajasthan Kriya Vikrya Sahakari Samiti, Jaipur a month ago but same had not been delivered till now after several reminders from 16.12.2008

Indane Gas — Non delivery of Gas cylinder in due time

To,
Consumer Forum

This is to kindly draw your attention to my problem regarding delay in receiving gas cylinders.
I am a consumer of Indane Gas with my Consumer No.17707 and my distributor is:
M/S Asal Durg
Vaishali Nagar, Jaipur, Rajasthan
I want to state that i am not receiving our gas within the committed period of 15 days. There is usually no delay and this time we contacted for delivery of gas cylinder which was booked before 25/12/08.
According to the incharge Mr. Jitendra (on 10/1/09) it was given to area delivery boy, but delivery boy not delivered to us, on 11/01/09 again we contacted and another Incharge at agency assured that delivery staff has taken cylinder and will be delivered in evening of 11/01, but to day on 12/01 at 11.00am he assured that it has been given for delivery to delivery boy whose mobile no [protected], but he told us that no cylinder was given for delivery to him.It was conveyed to mr.Jitendra on mobile no.[protected].
I draw your attention on our problem and please look into the matter on an urgent basis. Also, please reply .

Thank you,
Jinendra Jain,
3/20, keshari Chand Choudhary Nagar,
Ajmer Road, Jaipur, 2302024, Rajasthan.

I made complaint against R.K.Agencies but no action has been taken and the Gas has not been supplied till date

I booked a gas on the 2nd of January, My gas number is GD 4686. I am yet to receive the same. I have been given to understand that there is a waiting period of 15 days. This is not the first time, yet cylinders are available on the grey market.

It's over a months since Veena Gas Agency, Julliena Sarai, New Delhi, has delivered a gas cylinder. I have tried calling three numbers of the agency, but always the response on the line is "the number you have called is busy". I also tried calling both the Indane helpline as well as the Indane customer service. Either it says the line is busy, or if the phone rings, no one picks it up. In the meanwhile, I have no gas at home for the past so many days. I think this is gross negligence on the part of a govt utility.

Joel rai
New Delhi

Dear Sir,

I am unfortunately transferred my connection to Dwarka Gas Agency. My consumer no. is 18079.

I have booked on 13th February 2010, and today is 3rd of March 2010 but still I have not received my Cylinder.

Every time I phone to Dwarka Gas Agency They simply say that I am just sending you the cylinder It would reach you at your residence within 30 minutes but that 30 minutes never turn up.

Can Indane authorities understand the consumer pain.

Hope some action in this regard.

Kindest Regards,

Shamish Dutta

1.Booked gas for delivery from Veena Gas Service , Sarai Julena, New Delhi through SMS on[protected] vide booking no. 35.
2..Our connection no.VG 25592
3. Gas not delivered till[protected].
Pls check and ensure delivery.
Regards
Z.A.Taqvi
Flat # 4. M.M.Apartment
A-1 Okhla Vihar
New Delhi -110025
Ph. [protected]

I dont know about the rules and regulations what they say when i booked my gas ..... they say it would be taking 35 days to book for a new booking ...can u plz send me the details about the booking......?

Sehrawat Gas Service — Cylinder Not Deliver Booked on may 14, 2010

Cylinder Not Deliver Booked on may 14, 2010
Gas Connection No.- 7567
Booking Date - may 14, 2010, 10:54:13 AM
Name - Jaitoon
Address - I-2, Gali No.16, H.No.769, Sangam Vihar, New Delhi - 110062
I booked cylinder at Sherawat Gas Service on dtd. may 14, 2010 till 12 days it happen my Cylinder not Deliver.
Phone they never pick up at their office.
They are damaging the Image of Indiane Gas Agency, even I booked at their IVRS option but my booked cylinder not deliver.

Sherawat Gas Service,
C-274, School, Road, New Holi Chowk, Sangam Vihar, New Delhi 110062

NON DELIVERY OF GAS CYLINDER

I am Surya Kumar having consumer no NG 32053 of NANGLOI GAS AGNCY NANGLOI NEW DELHI. I have booked my cylinder on 14 May 2010 with booking no 9350. Till now the gas has not been delivered. This happens every time of booking and the gas is not supplied in time it takes always three to four weeks. Sometimes I have to book it in second time then again it takes the same time. it is too late. I have alredy submitted comlaints many times but in-vain. No body is bothered about the complaints neither INDANE nor DISTRIBUTOR only consumer/ costomer have to suffer. we have to depend on the mercy of supplying agency. so please keep a mercy on us. no other option is there. please consider and take some necessary steps. sorry for submitting this.

SIR/MADAM

I MOHD SADIQ
R/O 154 STREET NO 9
JAFRABAD

DELHI-53

(M)[protected]
I HAVE BOOKED MY GAS CONSUMER NO 39273/ AGENCY NAME: G S ENTERPRISES
:PH.[protected] ,, [protected]

BEFORE 14 DAYS BUT I HAVE NOT GET THE CYLINDER TILL NOW
PLEASE PLEASE TAKE THE ACTION AS SOON AS POSSIBLE;
THANK YOU

my name is manish sharma, connectin no. 44433
dealer : UNITED GAS COMPANY.
booking at 2nd aug,2010, bokking no -3 via ivrs method.
but till today i did not recieved any gas supply from the dealer,
every time it happen on regular basis,
and all the ph. no either busy or not attended.
pls solve the issue.
regards
manish sharma

my connection no. is 6898.booked for a refil on 8.9.2010.even after 50 days and so many visits there is no supply of refil.

Sir,

I had booked a cylinder on 09-10/11.2010 with M/S Raminder Gas Agency, Paschim Vihar, New Delhi. My consumer number is 47881. Till date, the same is not delivered to me, even after repeated requests.

I request to Indane gas authority to take necessary action against the said dealer.

Thanking You

Yours Sincerely,

Sabal Kumar
94, Janta Flat, White Quarter,
Madipur,
New Delhi