[Resolved] Indane Gas — Misuse of Refills

Ravider singh856

from New Delhi, Delhi

Dec 24, 2011

Address: North West Delhi, Delhi

I am a registered user of Indane Gas. My consumer number is 25643 and it is registered with "Blossom"S Enterprises, Model Town, Delhi. Today, Dec 24, 2011 I got an sms from Indane Gas on my registered mobile number that we have booked your refill request with booking no[protected]. However I never made this request. Upon checking my online account, I came to know that the request was made through IVR with reference number 13603845 on Dec 15, 2011 at 7:44 pm and the caller ID was [protected].

I tried to log my complaint at Indane Gas offical site, but every time I got an error message "Error while inserting into master complaint table. Exiting now."

I request you to please resolve this issue asap.
Since I never made any refill request, please terminate this refill request immediately. Please also note that my registered mobile number with indane gas is [protected].
I always make my refill request through my online indane account, thus I request Indane gas not to book any refill request that come through from IVR.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

hemaashok

from Mumbai, Maharashtra

Nov 1, 2012

Dear Sir, I physical handicapped man and diamond laborer in surat. I have applied for new gas connection online on 21/10/2012. I received a conformation mail from Pramukh Krupa Indane Distributor of Surat, Gujarat on 22/10/2012. I goes to distributor's office with all required documents for complete new connection formalities. When i present a print of online conformation e-mail to distributor then he refused to accept it and in language he is very rude and abusive. He said that we will not giving any new connection to you. tear email print and said that never come to my office with this print. His behavior was inhumane. Please help me to get new connection. and request you to teach lesson to this distributor which are not providing services to customers, inhumane in behaviors and abusive in language. Also This distributor offer unofficial Double cylinder connection in 8000 Rs. I request you, please help me to get new connection.

email id :- hemashok.[protected]@gmail.com