[Resolved]  Indane Gas (Dev Agencies) — Booking for cylinder

I'm a customer of Indane gas and my customer no. is 7966.

We have booked the gas on the 22nd day in Indane gas (Dev Agencies) and we waited for the gas arrival. Even after booking of the 10th day the gas was not reached. When we called-up the agency (Dev Agencies) they replied that the booking was not done and we need to book again which will result the gas delivery delay for further 10 days.

This was the usually practice of this company and we affected for the third time for the same problem.

Can we have someone to analyse this problem?
Are they given-up my cylinder to someone for extra money?
Will this be the general practice?