[Resolved] Indane Gas — leakage of cylinder

A.K.Jain

from Delhi, Delhi

Jun 15, 2011

Address: East Delhi, Delhi

I booked a request of refilling of my indane gas cylinder - consumer no 013276 and Agency M/s B.N.Gupta & Co, Patel Gali, Vishwas Nagar, Delhi-32. The request was made on given phone no. on 2/6/11 but cylinder was not delivered till 10/6/11. On making a complaint, it was delivered on 10/6/11. It was noticed that foul smell is emitting from that cylinder. A Complaint was made to emergency service. A mechanic came and found it was leaking and gave in writing that cylinder is leaking and may be replaced immediately. Next day on 13/6/11, the mechanic report was given to the gas agency for replacing of cylinder. Till date i.e. 15/6/11 the agency has not changed the cylinder. There is imminent danger of mishapening due to leakage of gas. An immediate intervention is requested to replace the cylinder.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Neeraj Jain

from Jammu, Jammu and Kashmir

Apr 24, 2010

Dear sir

I am consumer of your company with consumer no 6206 in the name of Neeraj jain with ur Dealer Aman Gas Basti jodhewal Ludhiana.I recieved the delivery of cylinder as i have optioned home delivery.The cylinder i recieved was in leakage condition and when i call in office on no[protected] the staff every times replies tht it will get ok by evening and it happens near abt 6-7 times and when i call last day they said pls come in office and when i replies tht i m doing job and i have optioned home delivery the satff talk to me very rudely and replied tht they dont have so much of staff and they disconnect the phone.when i again call they argue and replied very volgur.so pls tell me how this can be solved

Thnx
Neeraj jain
[protected]

satendra kumar kakrana

from Mumbai, Maharashtra

Dec 13, 2010

Sir i am the customer of Radha Govind Gas service My customer no is 18575.The service is very poor of this agency. I have booked cylinder but they not deliver the cylinder and cancel the booking it many times. I have made complaint but they have not positive response.One cylinder delivered on 12/12/10.has minor leakage. if i want to complaint on telephone they have not reciveved the call. the agency is very poor in service. Please improve this service soon and replace my leaking cylinder urgently because it is dengrous to safety. if any mishappening is happen the responsibility will be of Radha Govind Gas Service

satya 123

from Mumbai, Maharashtra

Dec 13, 2010

Sir i am the customer of Radha Govind Gas service My customer no is 18575.The service is very poor of this agency. I have booked cylinder but they not deliver the cylinder and cancel the booking many times. I have made complaint but they have not positive response.One cylinder delivered on 12/12/10 has minor leakage. If i want to complaint on telephone they have not reciveved the call. the agency is very poor in service. Please improve this service soon and replace my leaking cylinder urgently because it is dengrous to safety. if any mishappening is happen the responsibility will be of Radha Govind Gas Service.

From Satendra kumar
C.No 18575
Mo.[protected]

SABITA KUMARI

from Hyderabad, Telangana

Feb 6, 2011

Sir, my consumer no. 15181. Gas is leaking from the cylinder supplied to us 06.2.2011. The whole room is smelling badly we have been trying to reach the supplier (Shanti Indane, Sadh Nagar Palam Colony) but no one would pick up the phone on the 06 Feb . . Their only response is "our staff will come and attend" Again our request for a complaint number was unanswered. How do we sort out this problem